What are the responsibilities and job description for the Business Development Center Representative position at Secretary?
Company Description
Secretary is an organization dedicated to connecting businesses with strategic solutions to enhance their growth and operational efficiency. Our team is committed to delivering exceptional service and fostering meaningful relationships with our clients. We value innovation and collaboration as core principles to support a wide range of industries. Located in Raleigh, NC, we provide a professional and dynamic environment to empower our employees in achieving excellence.
Role Description
This full-time, on-site role in Raleigh, NC, requires the Business Development Center Representative to engage with current and prospective clients via phone and email. The representative will focus on maintaining positive customer relationships, addressing inquiries and concerns, and aligning customer needs with solutions. Responsibilities include providing excellent customer service, supporting sales initiatives, and ensuring client satisfaction through effective communication and follow-up.
Qualifications
Secretary is an organization dedicated to connecting businesses with strategic solutions to enhance their growth and operational efficiency. Our team is committed to delivering exceptional service and fostering meaningful relationships with our clients. We value innovation and collaboration as core principles to support a wide range of industries. Located in Raleigh, NC, we provide a professional and dynamic environment to empower our employees in achieving excellence.
Role Description
This full-time, on-site role in Raleigh, NC, requires the Business Development Center Representative to engage with current and prospective clients via phone and email. The representative will focus on maintaining positive customer relationships, addressing inquiries and concerns, and aligning customer needs with solutions. Responsibilities include providing excellent customer service, supporting sales initiatives, and ensuring client satisfaction through effective communication and follow-up.
Qualifications
- Strong skills in Phone Etiquette and Customer Service to efficiently handle client interactions.
- Proficiency in Communication and Customer Satisfaction to build relationships and address client needs effectively.
- Experience with Sales or business development to support lead generation and revenue growth.
- Ability to thrive in a professional, on-site environment and contribute to a collaborative team.
- Exceptional organizational skills and attention to detail are an advantage.
- High school diploma or equivalent; post-secondary education in business or a related field is a plus.