What are the responsibilities and job description for the STAFF SERVICES ANALYST position at Secretary of State?
Do you have an analytical mindset and a keen sense of curiosity? Are you a highly motivated and disciplined individual who can communicate with confidence, clarity, and credibility? Can you act independently and as part of a team? If you answered yes, then we have an opportunity for you. The California Secretary of State’s Business Programs Division is recruiting to fill a permanent, full-time Staff Services Analyst position in the Notary Public/Special Filings Section’s Notary Public Compliance Unit. A Training and Development (T&D) Assignment will be considered for this recruitment. To be appointed to the classification, the successful T&D candidate must fully meet the minimum qualifications by the end of the T&D assignment.
- Confidential File Management
- Public Relations and Outreach
- Notary Education Oversight
- Legislative, Budgetary and Management Analysis
Supplemental Questionnaire: Applicants must submit a Supplemental Questionnaire responding to the questions listed below, it should be no more than two (2) pages typed, using business professional font, font size, and formatting. Responses do not need to include the question but must be numbered in the same order. Applications submitted without the Supplemental Questionnaire will not be considered.
- Describe a specific situation in your work when there are competing priorities and deadlines and what actions you take to ensure each deadline is met.
- Describe in detail the steps you take to research and analyze a complex work-related issue.
You will find additional information about the job in the Duty Statement.
Working Conditions
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Special Requirements
Please Note: Candidates selected to interview may be required to take an analytical writing exam as a component of the hiring interview process.
Examination Information: Candidates new to state service or those seeking a promotional opportunity must take the online examination to establish eligibility. The examination can be found at the following link: CalCareers Exam Link. There is also a Limited Examination & Appointment Program (LEAP) exam available for this classification. Information on the LEAP certification process is available on the Department of Rehabilitation LEAP Certification website.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/2/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Supplemental Application - Please provide your responses to the supplemental questions as directed above.
Desirable Qualifications
- Ability to act independently, with open-mindedness, flexibility, and tact; and the ability to act effectively under pressure.
- Ability to analyze, present ideas and information through effective verbal and written communication.
- Experience with performance monitoring and the use of automated systems.
- Proficiency using Microsoft Office applications (e.g. Word, Excel, PowerPoint, Outlook) and Visio.
- Experience with html, Adobe Acrobat and Content Management Systems.
- Experience working on a team project, team building, or team management with strong collaborative skills, while interacting effectively with the public and all levels of departmental personnel.
- Candidates should be capable of creative and flexible thinking and have a good understanding of organizational techniques and time management skills; including techniques for prioritizing multiple projects to ensure completion by established deadlines.
- Ability to create, review, and edit clear and concise written reports.
- Punctuality and good attendance are essential.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
Natalie Venegas
(916) 653-6974
Nvenegas@sos.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Sarah Bielski
(916) 653-6974
sbielski@sos.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
