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Facilities Manager

Second Harvest Food Bank
New Orleans, LA Full Time
POSTED ON 10/23/2026
AVAILABLE BEFORE 2/19/2027

Position Summary

The Facilities Manager is responsible for the overall maintenance, safety, compliance, and operational readiness of all Food Bank buildings, grounds, and infrastructure. This role leads the Facilities team — directly supervising the Facilities Technicians at each location — and ensures facilities support efficient distribution operations, meet regulatory standards (including food safety), and provide a safe, functional environment for staff, volunteers, and agency partners.

The Facilities Manager sets facility priorities, standards, and the preventive maintenance program for every site, and holds the Facilities Technicians accountable for executing them. The role is responsible for building one consistent facilities program across all locations, replacing site-by-site approaches.

Scope of Work

Team Leadership & Supervision

  • Directly supervise the two Facilities Technicians: one based in Lafayette who also supports Lake Charles, and one based in New Orleans who also supports Houma
  • Set daily and weekly priorities; assign, review, and approve work orders across all sites
  • Set each technician’s work schedule, including each technician’s rotation between their primary site and supported site, cross-site coverage, and the after-hours on-call rotation
  • Conduct regular one-on-ones, monthly KPI reviews, and annual performance evaluations; address performance issues promptly and document per HR policy
  • Identify training needs and support technician development, certifications (e.g., EPA 608), and safety training completion
  • Lead recruiting, interviewing, hiring, and onboarding for Facilities positions in partnership with HR
  • Define escalation thresholds — what technicians handle on their own, what requires Facilities Manager approval, and when to bring in licensed contractors
  • Approve technician time, purchase requests, and vendor quotes within delegated authority
  • Partner with Site Managers so technicians receive clear, non-conflicting direction: the Facilities Manager owns facility priorities; Site Managers provide day-to-day operational input

Facility Operations & Maintenance

  • Oversee daily operations of all facilities (warehouses, offices, yards, trailers)
  • Own the preventive and corrective maintenance program, including the PM calendar executed by the technicians at each site
  • Ensure uptime and reliability of critical systems (HVAC, refrigeration, electrical, plumbing)
  • Maintain dock doors, racking systems, lighting, and material handling infrastructure
  • Select, contract, and manage third-party vendors and contractors; set standards for technician oversight of vendor work
  • Implement and administer the CMMS / work order system across all locations

Safety & Compliance

  • Ensure compliance with OSHA, local, state, and federal regulations
  • Maintain facility readiness for audits (food safety, pest control, fire, building codes)
  • Partner with Safety leadership to implement and enforce safety programs, and ensure technicians follow them
  • Manage fire systems, emergency preparedness, and evacuation plans
  • Lead hurricane and severe weather preparedness and recovery for all facilities, directing technician assignments before, during, and after events

Capital Projects & Improvements

  • Lead facility improvement projects (expansions, repairs, layout optimization)
  • Manage project budgets, timelines, and vendor performance
  • Use technician-provided equipment condition assessments and maintenance history to build the capital plan
  • Identify cost-saving opportunities and efficiency upgrades
  • Support infrastructure for new programs (e.g., CSFP box kitting, cold storage expansion)

Grounds & Asset Management

  • Oversee parking lots, fencing, landscaping, and exterior lighting
  • Manage fleet yard conditions and trailer storage areas
  • Maintain asset tracking for facility equipment and infrastructure

Pest Control & Sanitation

  • Manage pest control vendor contracts to maintain a pest-free environment at all sites
  • Ensure sanitation standards are met, especially in food distribution environments
  • Maintain records and corrective action plans for inspections, with technicians completing site follow-ups

Budget & Cost Control

  • Develop and manage the annual facilities budget, including site-level allocations for each technician
  • Track maintenance spend, utilities, and vendor costs by location
  • Review and approve invoices, confirming technician sign-off that work matches the agreed scope
  • Optimize cost efficiency without compromising safety or operations

Pay: $53,500.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Experience:

  • Facilities maintenance: 3 years (Preferred)
  • Supervising: 3 years (Preferred)

Work Location: In person

Salary : $53,500 - $60,000

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