What are the responsibilities and job description for the Agency Services Coordinator position at Second Harvest Food Bank of Metrolina (SHMETROLINA)?
About the Job:
Second Harvest Food Bank of Metrolina (SHFB) is looking for a dedicated and compassionate individual to fill the Agency Services Coordinator position. Based in Charlotte NC, the Agency Services Coordinator is primarily responsible for being the liaison between SHFB and its partner agencies who provide food assistance to individuals and families in need.
Primary duties:
- Maintain and build Partner Agency relationships by providing quality customer service.
- Provide ongoing training to Partner Agencies including but not limited to speaking at the annual Agency Conference and in person visits.
- Ensure that all Partner Agencies follow food storage safety guidelines, civil rights laws, and maintain proper records through on-site visits every 9 months.
- Ensure that all federal and state regulations are followed for government subsidized programs; Community Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP).
- Provide accurate reporting and maintain database on all partner agencies.
Minimum Requirements:
- Education/Experience: Associate’s Degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- License/Certifications: Must have a valid driver’s license.
- Communication: The ability to communicate clearly and effectively with internal and external partners through email, phone, in-person conversations, and public presentations. Possess the ability to address concerns and resolve conflicts calmly and constructively.
- Work ethic: Must be able to work independently, prioritize tasks effectively, and possess strong problem-solving skills.
- Team player: Possess the flexibility of assisting staff or volunteers with projects that may not fall under the scope of this job description.
- Computer skills: Proficient in Excel, Word, PowerPoint, and Outlook.
Hours/location
- This is a full time salaried position based in Charlotte, NC.
- Hours are primarily Monday through Friday with the possibility of some weekends.
To apply, email resume to: Kwinters@secondharvestmetrolina.org