Manager, Quality Engineering

What we are looking for:

The Quality Engineering Manager is responsible for the development, application, validation and maintenance of manufacturing and quality management systems associated with compliance to internal procedures, customer requirements and applicable regulatory standards for products and components.

What you will do:

• Performs and documents timely Corrective and Preventive Actions (CAPA) investigations.
• Performs and documents customer complaint investigations, performs root cause analysis and develops corrective and preventive actions. Works with customers to provide required technical support and information regarding the investigation.
• Acts as lead on assigned CAPAs to drive corrective actions and closure of CAPA within prescribed timelines.
• Completes Supplier Corrective Action Requests (SCARs) and communicates with suppliers in regard to non-conformances, supplier changes, etc.
• Performs product support for product development and commercial products (reviews/approves product specifications, customer drawings, product validations protocols).
• Performs statistical data analysis utilizing statistical software (Minitab and Excel).
• Develops and implements statistical methods and designs experiments to support process control and process/product improvement.
• Performs physical and visual Test Method Validation/Gage R & R activities by developing and executing protocols for new or existing processes.
• Performs Risk Management activities utilizing risk management tools (pFMEAs (Process Failure Mode and Effect Analysis), etc.).
• Supports development and implementation of methods for sampling, inspection, testing and evaluation of products.
• Interfaces with customers to provide technical support for our products/complaints/change control.
• Reviews/approves applicable validation and qualification documents for compliance with internal procedures (Installation Qualification (IQ), Operational Qualification (OQ), RQP, Internal Product Development Process (IPDP) phase transfer documents, Document Control Revisions (DCRs), etc.)
• Supports customer and/or third-party audits as required.
• May be trained as an auditor and perform quality audits.
• Identifies staffing requirements, participates in the selection and hiring process; interviews applicants and makes hire recommendations.
• Provides coaching, feedback, and guidance to team members on a continual basis and takes an active role in developing, monitoring, and updating a career plan for advancement.
• Completes performance appraisals and reviews with employees; recommends salary increases to management and HR.
• Provides input to the department budgeting process and monitors and controls expenses through the year to meet budget requirements.
• Manages other Quality Engineers, to be able to participate in their development and performance reviews.
• Supports Strategic accounts as assigned and as needed  

Who you are:

•  Bachelor’s degree in one or more of the following - Life sciences Engineering, Engineering, Quality, Life sciences.
• 5-7 years- including co-op experience
• Minimum 3–5 years of direct managerial or supervisory experience, including hiring, coaching, performance management, and team development; proven ability to lead cross-functional teams and drive departmental goals.
• Experience in life sciences/GMP industry in one or more of the following functions: Quality Assurance, Quality Engineering, Validation, Product Development, Process Engineering or Manufacturing Engineering
• Knowledge of applicable regulatory standards, specifically ISO 13485 or possess the ability to understand and enforce the practices.
• Knowledge of FDA Regulation 21 CFR Part 820 preferred but not required
• Able to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community.
• Strong problem solving and analytical skills, with concentration on risk analysis.
• Demonstrated project organizational skills required
• Strong written and verbal communication skills.
• Ability to apply principles of scientific thinking to a wide range of intellectual and practical problems; deal with nonverbal symbolism (e.g., formulas, scientific equations, graphs); deal with a variety of abstract and concrete variables.
• Demonstrated ability to participate in and/or lead cross functional teams, ability to independently prioritize and execute projects and responsibilities.
• Intermediate to advanced knowledge of MS Office Suite and statistical software (e.g., Minitab).
• Knowledge of statistics, design of experiments, sampling, gauge R&R, FMEA/risk management, and process control.
• Excellent customer service focus and professionalism.
• Strong Supervisory skills.

What we offer:

• Annual Bonuses
• Health Insurance: Medical with Rx plan / Dental / Vision
• 401k (retirement savings) with excellent company match
• Company Paid Short-Term and Long-Term Disability
• Generous Paid Time off and Holiday Pay