Medical assistant/check out/referral specialist for a medical practice

We are seeking a dedicated and detail-oriented experinced Medical Office Assistant to join our healthcare team. We are a physician owned primary care practice. The ideal candidate will play a crucial role in ensuring the smooth operation of our medical office, providing exceptional patient service, and supporting our clinical staff. This position requires proficiency in various medical administrative tasks, including managing patient records, scheduling patient appointments, scheduling labs appointments, sending referrals to specialists, answering phones, reviewing and sorting labs, and collecting payments.

Duties

• Greet patients and visitors in a professional manner, ensuring a welcoming environment.
• Manage front desk operations, including answering multi-line phone systems and responding to inquiries with excellent phone etiquette.
• Schedule patient appointments and maintain an organized calendar to optimize clinic flow.
• Collect and verify patient information, including insurance details and medical history, ensuring compliance with HIPAA regulations.
• Referrals to specialists and prior authorizations
• Support the preparation of care plans and assist healthcare providers with administrative tasks as needed.
• Maintain filing systems for medical records and ensure confidentiality of sensitive information.
• Provide clerical support including typing reports, managing correspondence, and utilizing Microsoft Office applications effectively.

Qualifications

• Previous experience in a medical office or clinic setting a must
• Previous experience with referrals and prior authorizations
• Familiarity with medical terminology and coding practices (ICD coding, CPT coding) is essential.
• Proficiency in using EMR systems especially experience and proficiencies with eClinicalWorks.
• Strong computer skills with the ability to navigate various software applications efficiently.
• Bilingual candidates are encouraged to apply for enhanced patient communication.
• Excellent organizational skills with attention to detail for documentation review and record management.
• Strong customer service skills with the ability to interact positively with patients and healthcare professionals alike.
• Ability to work collaboratively within a team environment while also being capable of handling tasks independently.
• Intake/room patient (vitals, medical history, and enter medical complaints into chart)
• If you are passionate about contributing to patient care through effective administrative support in a dynamic medical environment, we encourage you to apply for this rewarding opportunity as a Medical Office Assistant.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Ability to Commute:

• Sebastian, FL 32958 (Required)

Work Location: In person

Salary : $17 - $19