Dental Receptionist

Overview

We are seeking an Experienced Dental Receptionist professional and detail-oriented to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, insurance verification, and maintaining accurate medical records. This role requires excellent communication skills, proficiency with dental office management systems, and a strong understanding of healthcare documentation and billing processes. Prior dental office experience and familiarity with Dentrix are highly preferred. The Dental Receptionist will play a vital role in ensuring smooth clinic operations while providing exceptional patient service.

Responsibilities

• Greet patients warmly and professionally upon arrival and departure.
• Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix.
• Verify insurance coverage and perform insurance eligibility check.
• Collect patient payments and process transactions accurately, including copays and outstanding balances.
• Manage patient check-in/check-out procedures efficiently, including updating electronic health records.
• Handle multi-line phone systems with professionalism, providing excellent customer service and appointment coordination.
• Maintain accurate documentation review for patient records, treatment plans, and billing information.
• Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality.
• Support administrative tasks such as filing, data entry, and managing medical records.
• Collaborate with clinical staff to facilitate smooth clinic operations and care plans.

Qualifications

• Prior experience in a dental office is required.
• Proficiency and prior experience with dental practice management software such as Dentrix.
• Knowledge of dental terminology, medical terminology, CPT coding, and insurance verification processes
• Strong computer skills including Microsoft Office Suite (Word)
• Excellent phone etiquette, communication skills, and customer service orientation
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
• Bilingual abilities are advantageous but not required
• Knowledge of HIPAA regulations and compliance standards for healthcare documentation and privacy protection
• ONLY CANIDATES that email a detailed work history with dental experience will be considered for this position.

Join our team to provide exceptional administrative support in a professional dental environment that values accuracy, efficiency, and compassionate patient care.

Job Types: Full-time, Part-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Free parking
• Health insurance
• Paid sick time
• Uniform allowance

Education:

• High school or equivalent (Required)

Experience:

• Dental: 2 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $22 - $25