Systems Administrator

Job Title:        Systems Administrator
Department:  Information Technology
Reports To:    Director of IT / Information Security Officer
SUMMARY
We are seeking a dedicated IT Systems Administrator to lead the management and maintenance of our dynamic IT infrastructure. In this role, you will ensure the reliability, security, and peak performance of our on-premises and cloud-based services. Your responsibilities will include hands-on administration of Active Directory, Microsoft 365, VMware and SAN storage, as well as automation through PowerShell scripting. The ideal candidate is a security-focused collaborator who can balance day-to-day operations with forward-thinking improvements, problem solving, adaptability, ensuring compliance and an exceptional end-user experience across Seahawks organization and Lumen Field Stadium.
 DUTIES AND RESPONSIBILITIES

• Administer, maintain, and optimize enterprise infrastructure, including physical and virtual servers, Microsoft 365 services, Active Directory, Azure/Entra ID, DNS, DHCP, storage and virtualization platforms
• Manage Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, Intune, Autopilot, Entra ID and related cloud services
• Maintain and support VMware and/or Hyper-V environments, including virtual machine lifecycle management, capacity planning, performance monitoring, upgrades, patching and high-availability configurations
• Administer enterprise storage solutions and SAN technologies, including replication and disaster recovery processes
• Monitor system health, infrastructure performance, event logs and resource utilization to proactively identify, troubleshoot, and resolve issues
• Perform system administration tasks for Active Directory, Group Policy, Azure services, certificate management and core network services
• Ensure operating systems, applications, firmware and infrastructure components remain current through regular patching, upgrades and maintenance activities
• Manage endpoint deployment, configuration and security using Intune, Autopilot, Entra device join and Microsoft Defender for Endpoint
• Deploy and support identity and access management solutions, including multi-factor authentication platforms such as Duo, Okta and Delinea
• Partner with the Information Security team to implement security best practices, maintain compliance with organizational and regulatory requirements and remediate vulnerabilities identified through scans, assessments, and penetration testing
• Provide Tier 2/3 technical support and exceptional customer service for end users, including troubleshooting Microsoft 365, Windows, mobile devices and enterprise applications
• Improve operational efficiency by identifying recurring issues and implementing sustainable solutions through automation, process improvements and documentation
• Develop and maintain infrastructure documentation, system diagrams, asset inventories, recovery procedures, operational runbooks and support knowledge bases
• Communicate technical concepts, risks and recommendations effectively to both technical and non-technical stakeholders
• Support critical business operations, including after-hours maintenance, upgrades, incident response, game-day operations, stadium events and other organizational activities as required
• Travel as needed for training, conferences, meetings, and organizational events
• Perform additional duties and special projects as assigned by the Director of Information Technology

QUALIFICATIONS AND EXPERIENCE

• 6 years of progressive experience in systems administration, infrastructure management and enterprise IT operations
• 4 years of experience administering Microsoft 365 services in an enterprise, including Exchange Online, SharePoint Online, Teams, Entra ID (Azure AD), and Microsoft 365 licensing
• 3 years of experience managing SharePoint Online permissions, governance, content administration and collaboration solutions
• Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, DHCP and identity and access management solutions
• Advanced experience managing endpoint and device administration using Microsoft Intune, Autopilot, Microsoft Defender and Microsoft Purview
• Proficiency in automation and reporting technologies, including PowerShell (on-premises and Microsoft 365), Power Automate and Power BI
• Strong knowledge of Microsoft Dataverse, Dynamics/CRM administration, workflow automation and business application integrations
• Experience integrating cloud and SaaS platforms through APIs, connectors and automated workflows
• Hands-on experience administering virtualization platforms such as VMware and Hyper-V, including virtual machine deployment, lifecycle management, performance optimization and high-availability configurations
• Experience administering cloud infrastructure platforms, including Microsoft Azure and Amazon Web Services (AWS)
• Knowledge of enterprise identity and access management solutions, including Okta, Entra ID, single sign-on (SSO) and multi-factor authentication (MFA)
• Experience supporting enterprise technologies, including Microsoft Windows, Microsoft Office applications, mobile devices and business-critical SaaS applications
• Strong troubleshooting, analytical, and problem-solving abilities with a demonstrated capability to independently manage priorities and resolve complex technical issues
• Ability to communicate technical concepts effectively to both technical and non-technical stakeholders through written and verbal communication
• Proven ability to work collaboratively across departments while providing exceptional customer service and technical support
• Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and experience
• Relevant certifications preferred (e.g., CompTIA Security , Microsoft Certified Systems Administrator), VMware (e.g., VCP), Microsoft 365 (e.g., MS-102)

WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• May at times be exposed to varied weather conditions
• While performing the duties of this job the employee is regularly required to use their hands and fingers
• The employee is frequently required to reach with hands and arms
• The employee is required to stand, sit, stoop, kneel, crouch or crawl

COMPENSATION AND BENEFITS

• The salary range for this position is: $120,000 – $130,000. The salary range applies to the current posting. The posted salary range may vary based on key factors including, but not limited to, education, job-related knowledge, experience and skill set.
• We offer excellent benefits, please view here: https://www.seahawks.com/about/employment/benefits   

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