What are the responsibilities and job description for the Olympic Sculpture Park Manager position at Seattle Art Museum?
Responsible for the implementation of Office Services, Environmental Services, and Event Support at the site in coordination with the Facilities Operations Manager
Implement and monitor policies and procedures, setting service and operations standards for park-based activities with a focus on safety, efficiency, financial management, cross-functional collaboration, and consistent superior performance
Propose, budget, and supervise park-based construction and maintenance projects to ensure safe, timely, and cost-efficient completion
Schedule and oversee all contracted services
Plan, organize, and communicate staff work schedules and work plans
Conduct annual performance dialogues as well as ongoing coaching, training, and opportunities for growth with staff
Train, manage, and motivate OSP team to support the care, upkeep, and activities of the park
Partner with Chief Engineer to ensure smooth and efficient operations in the PACCAR Pavilion
Collaborate cross-functionally to ensure all aspects of park are running smoothly and effectively
Support art installation and conservation activities in the park
Partner with Director of Facilities to create capital project proposals with a minimum five-year horizon
Serve as on-site contact for outsourced security staff (directly supervised by Director of Security)
In collaboration with Director of Security, coordinate responses to security issues and incidents
Ensure effective communication regarding park activities and usage to staff, volunteers, and vendors
Maintain operating manual for park and ensure changes are made for staff and vendors
Respond to emergency calls in response to weather events and emergency situations
Support all park programming by providing necessary support services
Ensure that conversions to spaces for events within the pavilion and park are set according to written floor plans and direction from internal event planners
Manage and oversee onsite gatherings from corporate institutions as requested
Establish and maintain positive relationships with Parks Department and SDOT, serving as the primary contact with all city agencies
Establish and maintain positive relationships with neighbors and neighboring building management
Monitor monthly expenses for the park and reforecast as appropriate
Administer budget in assigned area of responsibility
Engage with other similar institutions to exchange ideas and best practices
Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer service—creating positive, meaningful experiences for all visitors, every time
Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM’s work
Seven years relevant work experience, including four years in a people management capacity
Experience with management of public venues
Experience planning, organizing and managing proactive, reactive, and preventative maintenance programs in large commercial or institutional settings
Familiarity with all aspects of facilities and asset management including security operations, preventative maintenance, operations and capital planning
Landscape maintenance management experience
Experience in managing service contracts, vendors, and outsourced relationships to ensure contract provisions and standards are met
Ability to work with the public professionally and tactfully
Demonstrated ability to establish and maintain effective relationships with trustees, executives, management, and staff
Ability to build positive working relationships within as well as outside of organization
Proactive, strategic, and professional verbal and written communication, with an ability to tailor communications according to audience
Strong management and supervisory skills; ability to motivate teams and simultaneously manage several projects
Successfully assess priorities and work well with deadlines, exceptional time management, problem solving, and analytical skills
Highly organized, adept at self-initiation and working with autonomy
Exercise discretion in maintaining confidentiality of sensitive information
Proficiency in Microsoft Office Suite, Zoom, Asana, Slack and internet-based research
Ability to pass and maintain security background check clearance
Experience managing a private or public park
Orientation towards customer service
Stationary Work: Approximately 75% of time is spent stationary while working at a desk. Balance of time (approximately 25%) is spent moving around the work area. Occasional extended periods of standing may be required.
Communication: Clear and effective verbal and written communication in English with trustees, the public, and co-workers is necessary.
Vision: Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.
Office Work: Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.
Lifting/Carrying/Pushing/Pulling: Ability to transport up to fifty (50) pounds of equipment and supplies.
Salary : $95,600 - $116,800