What are the responsibilities and job description for the HVAC Service Technician position at SeaTown Electric Plumbing Heating & Air?
Do you take pride in diagnosing HVAC problems, explaining them clearly, and leaving homeowners confident in the work completed? Seatown is hiring an experienced HVAC Service Technician to deliver high-quality residential heating and cooling service in the Mukilteo and greater Seattle area.
This is a service-focused role for a technician who combines strong diagnostic skill with a consultative, customer-first approach. You will repair and maintain comfort systems, help homeowners understand their options, and recommend solutions that genuinely fit their needs and budget. At Seatown, you can build experience across heating, air conditioning, furnaces, and heat pumps while being rewarded for exceptional customer service and performance.
What You'll Do
You will work at residential job sites, including attics, crawlspaces, and confined spaces. The role involves climbing ladders, navigating uneven surfaces, moving equipment and materials up to 50 pounds, safely operating tools and company vehicles, and communicating effectively with customers and teammates. Reasonable accommodations may be made to perform essential functions
#SEAP
Pay Range: $100,000 USD - $200,000 USD
About Seatown
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
This is a service-focused role for a technician who combines strong diagnostic skill with a consultative, customer-first approach. You will repair and maintain comfort systems, help homeowners understand their options, and recommend solutions that genuinely fit their needs and budget. At Seatown, you can build experience across heating, air conditioning, furnaces, and heat pumps while being rewarded for exceptional customer service and performance.
What You'll Do
- Diagnose, repair, and maintain residential heating and cooling systems.
- Perform thorough system inspections and identify opportunities to improve performance.
- Explain findings, repair options, and recommendations clearly to homeowners.
- Educate customers on system upgrades, indoor air quality solutions, and maintenance plans.
- Complete every call with professionalism, quality, and attention to detail.
- Build customer trust through honest recommendations and reliable service.
- Generate replacement opportunities and referrals through exceptional customer experiences.
- Participate in ongoing technical and sales training.
- 3 years of residential HVAC service experience.
- Strong diagnostic and troubleshooting skills.
- EPA certification.
- The ability to communicate clearly and confidently with homeowners.
- Experience presenting repair options and recommendations.
- A customer-first mindset and a professional approach to service.
- Valid driver's license with a clean driving record.
- The ability to work independently, set goals, and follow through.
- Competitive base pay with commissions and uncapped performance incentives.
- Bonus opportunities for memberships, accessories, and replacement leads.
- Company vehicle, tools, and uniforms.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Company-paid life insurance.
- Paid time off and holidays.
- Ongoing technical and sales training.
- Leadership development and clear advancement paths.
- On-site gym.
You will work at residential job sites, including attics, crawlspaces, and confined spaces. The role involves climbing ladders, navigating uneven surfaces, moving equipment and materials up to 50 pounds, safely operating tools and company vehicles, and communicating effectively with customers and teammates. Reasonable accommodations may be made to perform essential functions
#SEAP
Pay Range: $100,000 USD - $200,000 USD
About Seatown
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.
Privacy Policy
Salary : $100,000