What are the responsibilities and job description for the Senior Communications Associate position at SeatGeek?
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
As a Senior Communications Associate, you’ll play a key role in telling SeatGeek’s story — helping share how we’re transforming the ticketing experience for fans and enterprise partners, as both a primary (box office) ticketer and resale marketplace. You’ll support the PR Communications team in driving visibility around new products, partnerships and business milestones while ensuring our team’s operations are tight and metrics-driven. You’ll serve as an operational lynchpin for the team, and a skilled communicator who can engage media, collaborate across functions, and help steer execution in a fast-paced environment. The ideal candidate has about five years of experience and a strong understanding of how to earn attention in a competitive media landscape.
What You'll Do
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
As a Senior Communications Associate, you’ll play a key role in telling SeatGeek’s story — helping share how we’re transforming the ticketing experience for fans and enterprise partners, as both a primary (box office) ticketer and resale marketplace. You’ll support the PR Communications team in driving visibility around new products, partnerships and business milestones while ensuring our team’s operations are tight and metrics-driven. You’ll serve as an operational lynchpin for the team, and a skilled communicator who can engage media, collaborate across functions, and help steer execution in a fast-paced environment. The ideal candidate has about five years of experience and a strong understanding of how to earn attention in a competitive media landscape.
What You'll Do
- Support SeatGeek’s PR and communications strategy across both our consumer brand and our enterprise partnerships business
- Draft communications assets — press releases, talking points, media briefs, internal updates — in partnership with senior team members
- Build and maintain relationships with media across tech, business, sports/entertainment and track opportunities to raise SeatGeek’s profile
- Develop creative, data-driven stories that highlight SeatGeek’s unique perspective on live event and fan behavior trends
- Oversee our press alias and manage SeatGeek’s issues and rapid-response efforts — from triaging inbound inquiries to drafting holding statements, FAQs, and response materials
- Own the operating rhythm for the comms team: help manage weekly agendas, trackers, editorial/communications calendars and team check-ins
- Monitor media coverage, analyse outcomes and surface measurement-insights that help guide what we do next
- 5 of experience in communications, public relations or media (agency experience preferred), ideally within complex or B2B environments
- Strong writing and storytelling skills — able to translate business/technical concepts into clear, engaging narratives
- Proven experience (or comfort) in media relations: pitching, engaging reporters, handling coverage and managing message discipline
- Experience staffing and briefing senior executives for media interviews and public speaking engagements
- Excellent organizational skills; you can manage multiple priorities, timelines and deliverables with minimal friction
- A proactive mindset, comfortable in a fast-moving environment, with a bias toward driving results rather than just completing tasks
- Experience in measurement and reporting — you’re not just executing, you’re helping us understand what’s working
- Interest in technology, live events, sports or entertainment is a plus
- Equity stake
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching program
- Student loan support resources
- Health, vision, dental, and life insurance
- Up to $25k towards family building and reproductive health services
- Gender-affirming care support program
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $120 per month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
Salary : $85,000 - $122,000