Service Advisor

COMPANY OVERVIEW

Seaside Wealth Management, Inc. (Seaside) is an independent registered investment advisory firm that provides personalized financial planning and investment management services to individuals, families, and businesses. Our mission is to empower clients to achieve their financial goals and foster long-term relationships built on trust and integrity.

ABOUT THE ROLE

Seaside Wealth Management is seeking a Wealth Advisor, a tenured industry professional of high integrity and strong attention to detail with natural charm and a perfectionist drive, to partner with our Lead Advisors in delivering comprehensive financial planning and exceptional client experience. This individual will play a central role in maintaining and deepening quality, long-term relationships with our existing clients, contributing across the full planning process including data gathering, case design, scenario building, plan development, and implementation. The Wealth Advisor will be present throughout the client lifecycle, attending review meetings and client calls, with the expectation that through hands-on experience and sound planning recommendations, they will service these relationships directly. The right person is a proactive, amiable communicator who thrives under deadlines, juggles a variety of projects with accuracy and urgency, and brings a self-starter’s mindset to executing plans with the client's best interest always in the forefront. They do the right thing because it is the right thing to do, grow in confidence through experience, and feel a natural drive to equip clients with the accurate information they need to make sound decisions, all while accepting that even after doing their best, no advisor can remove every risk or uncertainty. Success in this role is measured by client retention, the strength of relationships built over time, and the natural deepening of wallet share that comes from being a trusted, indispensable second voice on every client's team.

KEY ACCOUNTABILITIES

• Service and retain an assigned set of client relationships through exceptional planning and care (75%)
• Support planning, case design, and implementation in partnership with firm leaders (15%)
• Identify wallet share opportunities within your assigned client set (10%)

Service & Retention (75%)

• Serve as the primary point of contact for an assigned book of client relationships, with a relentless focus on retention as the primary measure of success
• Provide objective, unbiased financial advice to a diverse mix of clients by analyzing investment opportunities, tax planning, and client needs
• Communicate with clients by understanding their needs, objectives, goals, and concerns, and translate those into actionable, disciplined plans
• Prepare thoroughly for every client review: review all required paperwork, planning outputs, portfolio data, and prior meeting notes in advance
• Be present in client review meetings and significant client calls throughout the lifecycle, progressing from supporting role to lead role as credibility is established
• Deliver client service in tandem with the support team, including planning updates, portfolio changes and reviews, performance review, and proactive opportunity identification
• Coordinate complete wealth management services on behalf of clients, including financial planning, estate planning, tax strategies, and portfolio management
• Collaborate with clients’ other professionals, including attorneys, CPAs, and insurance specialists
• Maintain accurate and timely notes and records regarding all client matters in the firm’s CRM
• Rigorously adhere to firm processes and systems around review meetings, communication cadence, and relationship management
• Keep leadership and other client team members fully informed on all active and pending client matters

Support (15%)

• Lead data gathering, case design, scenario building, and financial plan development for assigned clients and other select cases
• Develop comprehensive financial plans for clients with complex needs across retirement income, tax, estate, education funding, insurance, and risk management
• Leverage the firm’s planning technology stack to model scenarios, stress test plans, and surface insights that drive better client decisions
• Personally guide clients through onboarding, account setup, and asset transfer in coordination with the operations team and the primary point of contact
• Collaborate with internal team members to design and deliver tailored planning strategies that reflect the firm’s holistic, fiduciary philosophy

Growth (10%)

• Identify opportunities to deepen existing client relationships by ensuring clients are taking full advantage of the firm’s planning and investment capabilities
• Surface organic growth opportunities including tax planning engagements, estate strategy refinement, insurance review, and held away asset consolidation
• Translate plan output into clear conversations that help clients understand the additional value the firm can deliver across their household balance sheet

QUALIFICATIONS

• Bachelor’s degree, preferably in business, accounting, finance, economics, or a related program
• 5 years of progressive client-facing experience in financial planning, wealth management, or investment advisory, with a demonstrated ability to develop and manage plans and client relationships
• CFP® designation required; advanced degrees or additional certifications welcome (CFA, ChFC, AIF, CWS, RICP, etc.)
• Proficiency in Microsoft Office; experience with financial planning, CRM, portfolio management, and document management software
• Experience with our tech stack a plus (Redtail, Holistiplan, eMoney, Charles Schwab, Orion, GReminders, Riskalyze, Wealth.com)

Other Skills & Experience

• Deep understanding of the RIA channel and the independent fiduciary advice model
• A genuine interest in serving and caring for clients
• Financial planning and wealth management acumen, judgment, and experience
• Working ability with complex client cases and the willingness to grow toward subject matter expertise on high net worth planning
• Continuously exhibits personal integrity and professional initiative
• Reliable, follows through on commitments, does not shy away from new challenges
• Excellent verbal, written, presentation, listening, and interpersonal communication skills
• Ability to operate effectively in a small, entrepreneurial firm with shifting priorities
• Excellent time management and organizational skills, with the ability to prioritize multiple tasks and anticipate potential problems
• Possesses a passion to help new and existing clients
• Detail-oriented, accuracy-driven, and able to manage and prioritize concurrent projects
• Upholds the firm’s purpose, vision, and values

EMPLOYEE BENEFITS

• 401(k) with company match with discretionary profit sharing
• Performance-based annual bonus with opportunity to earn additional compensation based on firm performance
• Employer paid medical insurance
• Paid time off (20 days to start plus 1 additional day for the first 5 years)
• Fully stocked kitchen with snacks, coffee, and beverages