Senior Product Manager, Supply Chain

Job Description

JOB SCOPE:

The ideal candidate combines strong product management expertise with supply chain knowledge, thrives in a cross-functional environment, and has a proven track record of building data-driven, AI-enhanced solutions that reduce costs, improve operational efficiency, and enhance customer satisfaction.

Job Summary

We are seeking a Senior Product Manager, Supply Chain in Sears Home Services to lead strategy, automation, and innovation across critical supply chain initiatives. This role will be at the forefront of leveraging AI, machine learning, and automation technologies to streamline parts management, inventory optimization, logistics, and technician enablement.

Reports To

Chief Of Staff To The Chairman

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES:

• Defines and executes the product roadmap for next-generation supply chain capabilities, with a heavy focus on automation and AIdriven optimization
• Partners with senior leadership to align product priorities with business goals, ensuring scalability and long-term value creation
• Drives the adoption of predictive analytics, demand forecasting, intelligent routing, and robotic process automation (RPA) in supply chain workflows
• Evaluates emerging technologies and vendors to modernize operations through AI-powered decision-making
• Collaborates with engineering, operations, service delivery, vendor management, and field teams to deliver impactful solutions
• Champions automation-first thinking across product and operational teams
• Translates business needs into product requirements, user stories, and acceptance criteria
• Manages backlog prioritization, trade-offs, and delivery timelines for automation initiatives
• Oversees pilots, testing, and adoption of AI-driven supply chain systems and tools
• Establishes and tracks key metrics such as forecast accuracy, fulfillment rates, cycle times, technician productivity, and automation ROI
• Uses data-driven insights to identify bottlenecks and recommend continuous improvements
• Leads digital transformation efforts that leverage AI to predict part failures, optimize inventory placement, and automate procurement and logistics
• Positions Sears Home Services as a leader in modern, tech-enabled supply chain solutions
  
  

Job Requirements

• Bachelors Degree
• 5-10 years of related experience
• Up to 25% travel
• 18 years of age or older
  
  

Required Skills

• Bachelor s degree in Business, Supply Chain, Engineering, or related field
• 7 years of product management experience, with at least 3 years in supply chain, logistics, or automation-focused roles
• Deep understanding of supply chain processes and technology, with expertise in automation and AI applications
• Strong technical acumen, with experience working with ERP/WMS/TMS platforms, RPA tools, and supply chain analytics
• Excellent leadership, stakeholder management, and communication skills
• Proven ability to manage large-scale, cross-functional automation initiatives with measurable outcomes
  
  

Preferred Skills

• MBA
• Experience in home services, retail, or field operations
  
  

Years Experience

5 - 10 Years Experience

Travel Requirements

Moderate (15-30%)

Country

United States

Work-In City

REMOTE

Work-In State

REMOTE

Work-In Postal Code

REMOTE

Business

Sears Home Services - In Home

Job Function

Product Development/Management

Employment Category

Regular, Full-time

Compensation Range

$160,000-$170,000

Additional Compensation Explanation

N/A

EEO/EOE Footer

Equal Opportunity Employer / Disability / Vet.

Posting Tags

#Corporate, #Remote

Company Brand

Sears Home Services

Location City

HOFFMAN ESTATES