Maintenance Coordinator

Core Responsibilities

• Work Order Management: Managing the daily lifecycle of resident service requests, from initial submission to final completion and documentation in the management software.
• Apartment Turnover (Make-Readies): Coordinating the scheduling of cleaning services, painters, and floor contractors to ensure vacant units are ready for new residents as quickly as possible.
• Vendor & Contractor Oversight: Serving as the primary point of contact for third-party specialists like Heating professionals, electricians, and plumbers; this includes obtaining quotes and verifying service delivery.
• Preventative Maintenance Planning: Helping develop and track schedules for routine inspections of building systems, such as fire alarms, and heating systems
• Purchasing & Inventory: Ordering necessary maintenance supplies and materials while strictly adhering to the property’s established budget.
• Resident Communication: Acting as the "face" of maintenance by professionally updating tenants on the status of their repairs and handling complaints or delays.

Key Skills & Requirements

• Experience:
  • 10 years of experience in property management or a related maintenance field.
  • Knowledge of commonly used maintenance equipment and materials
  • Strong troubleshooting skills to identify and address malfunctions
  • Ability to work well with others and direct work of others
• Administrative Tech:
  • Proficiency in property management systems (e.g., Yardi, AppFolio) to track data and generate reports.
  • Maintain accurate records of repairs, inspections, inventory, etc.
  • Excellent time management and organizational skills
• Regulatory Knowledge:
  • A basic understanding of Fair Housing laws, OSHA safety standards, and local building codes.
  • Ensure safety compliance, including training staff on safety measures
• Coordination:
  • High-level organizational skills to balance emergency repairs with scheduled upgrades across multiple units.
  • Oversee ongoing maintenance programs, including routine maintenance, seasonal preparations, renovation projects and scheduled upgrades
  • Conduct regular inspections
• Qualifications:
  • Construction/handyman experience
  • 10 years in an apartment maintenance and/or related field.
• Requirements:
  • Valid driver's license, and you must have access to and use your own vehicle.
  • Required education: High school or equivalent.
  • Must pass background & credit check, as well as drug screening.