Quality Assurance Engineer

Join a growing, industry-leading chemical distribution company with a reputation for excellence and innovation. We’re looking for a Quality Subject Matter Expert (SME) to own and elevate our Quality Management System (QMS) and ensure data excellence across our organization. This is a high-impact role where your expertise will directly improve processes, strengthen compliance, and help drive operational success across our national and global operations.

This position is hybrid remote – work from home three days per week and collaborate onsite at our Suwanee, GA office two days per week.

We invest in our people and offer a supportive, growth-oriented culture along with a highly competitive benefits package, including:

• Health, dental, and vision insurance
• Company-funded HSA account
• Generous vacation and holiday schedule
• 401(k) match and profit-sharing plan

As our Quality SME, you’ll be the go-to expert ensuring our quality systems, documentation, and processes meet the highest standards and support our long-term growth. In this role, you will:

• Own and manage the QMS and ACD systems – oversee document handling, retention, and data accuracy; set and maintain guidelines for storage and archiving.
• Lead audits and certifications – manage annual ISO and ACD audits, maintain organizational certifications, and coach employees to excel in audit interviews.
• Resolve quality issues – analyze and address customer complaints and recurring issues, creating solutions that drive continuous improvement.
• Evaluate and strengthen vendor/supplier quality – develop and maintain our evaluation system to ensure all external partners meet our standards.
• Raise the bar for warehouse operations – document, train, and implement best practices that improve efficiency across our warehouses and global partners.
• Partner with Operations Account Managers – review non-conformance issues (QOTs and CARs), investigate root causes, and present KPI data and resolutions at management meetings.
• Coordinate compliance training – oversee DOT, IATA, and IMDG training programs, maintain records, and recommend process improvements based on incidents.

We’re seeking someone who’s not just technically proficient, but also a collaborative leader who can inspire quality excellence across teams.

Education & Experience

• Bachelor’s degree in a technical discipline (engineering, manufacturing, chemistry) or business preferred
• 5 years of experience in quality management or process engineering preferred
• Experience with chemical manufacturing OR warehouse management processes strongly preferred
• ISO 9001 Internal Auditor certification strongly preferred or in process to complete

Knowledge, Skills & Abilities

• Proven ability to build relationships and collaborate across all levels of the organization
• Excellent communication skills with the ability to adapt style to different audiences
• Highly organized with strong attention to detail and follow-up
• Results-oriented problem-solver with critical thinking skills
• Innovative mindset with the ability to bring operational insights to strategic discussions
• Strong time management skills with the ability to prioritize and meet deadlines
• Proficiency with Microsoft Office (including SharePoint and Excel) and an aptitude for learning new systems

You’ll be more than just a quality expert—you’ll be a key player in shaping how our company operates and grows, making sure our processes and partners meet the highest standards. If you’re looking for a role where you can make a measurable impact, develop professionally, and work in a supportive, flexible environment, we’d love to meet you.