What are the responsibilities and job description for the General Manager position at Search Masters, Inc.?
Company Description
- Company has 50 years of industry experience!
- Strong internal culture with advancement opportunities!
- Team environment with long term employees!
Job Description
Strategic Leadership
- Develop and execute business strategies aligned with company goals and objectives.
- Establish annual operating plans, budgets, and performance targets.
- Evaluate market trends, competitive conditions, and growth opportunities.
- Lead organizational planning and change management initiatives.
- Drive continuous improvement and operational excellence programs.
Financial Management
- Develop and manage annual budgets and financial forecasts.
- Monitor and analyze key financial metrics, including revenue, profitability, cash flow, and operating expenses.
- Ensure achievement of profit and loss (P&L) objectives.
- Implement cost-control measures while maintaining service, quality, and safety standards.
- Review capital expenditure requests and investment opportunities.
Operations Management
- Direct day-to-day operations to ensure efficiency, quality, and productivity.
- Establish and monitor Key Performance Indicators (KPIs).
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Lead operational improvement projects and process standardization efforts.
- Manage business continuity and risk mitigation activities.
Sales and Customer Relations
- Support business development and revenue growth initiatives.
- Ensure high levels of customer satisfaction and retention.
- Collaborate with sales and marketing teams to identify market opportunities.
- Resolve significant customer concerns and escalation issues.
Talent Management
- Lead, coach, and develop management teams and department leaders.
- Establish workforce planning and succession planning programs.
- Promote employee engagement, accountability, and professional development.
- Conduct performance reviews and ensure effective goal setting.
- Support recruitment, retention, and employee relations initiatives.
Safety and Compliance
- Champion a culture of safety throughout the organization.
- Ensure compliance with all federal, state, local, and industry regulations.
- Lead efforts related to workplace safety, environmental compliance, and risk management.
- Participate in audits and regulatory inspections as required.
Manufacturing-Specific Responsibilities (if applicable)
- Oversee production planning, scheduling, quality systems, maintenance, and supply chain performance.
- Drive lean manufacturing and continuous improvement initiatives.
- Support capacity planning and capital equipment investments.
- Ensure compliance with ISO, OSHA, and other applicable standards.
Requirements
- 10 years of progressive leadership experience.
- Minimum 5 years in a senior management or general management role.
- Proven experience managing P&L responsibility.
- Experience leading cross-functional teams in a manufacturing, industrial, distribution, or service environment.
- Demonstrated success in operational improvement and organizational leadership.