What are the responsibilities and job description for the Attendant Valet Parking position at Seaport Hotel?
Overview
As a Valet attendant, you are a first and last impression for our guests. Your role is to deliver exceptional service while safely and efficiently parking guest vehicles. This position reports to the Director of Guest Services.
Responsibilities
- Greet arriving and departing guests with courtesy and professionalism
- Follow all established valet procedures – open vehicle doors, provide valet tickets, identify the guest, document existing damage, maintain an accurate log of vehicles
- Safely operate, park and retrieve guest vehicles in a timely manner
- Assist guests with luggage, directions etc. as needed
- Always adhere to safe and lawful driving practices, prioritizing guests, pedestrian, and vehicle safety
- Accurately and securely store guest keys and return at the time of departure
- Consistently deliver a level of service that exceeds expectations
- Be knowledgeable about Seaport District shopping, dining and general points of interest
- Represent the hotel with a positive attitude and professional attire
- Follow sustainability guidelines and practices related to Seaport’s sustainability programs
- Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the role
- Responsible for practicing, managing, and promoting our Mission, Purpose and Values so that it becomes an intricate part of the everyday operation.
Qualifications
Required Job Knowledge and Skills
- Valid Driver’s License and Clean Driving Record
- Operate a wide variety of vehicles (standard transmission, electric, luxury / high-end / performance / specialty)
- Ability to stand and walk for extended periods of time, intermittent jogging/running
Experience:
- Previous valet experience preferred, preferably in an Upscale or Luxury property
Education:
- High School diploma, general education degree or international equivalent preferred
Language Skills:
- Fluency with the English language is required (read, write, speak)
Schedule Requirements
The operations of Seaport are 24 hours a day 7 days a week, inclusive of all holidays. Therefore, your schedule must be flexible to meet the needs of the business accordingly.
