What are the responsibilities and job description for the Floor Supervisor position at Seaport Entertainment?
ABOUT THE BRAND
Nestled along the waterfront in the Seaport, The Fulton draws inspiration from the storied history of the former Fulton Fish Market—a place that captured the chef’s heart back in 1986. The menu highlights the finest ingredients from the ocean and beyond, honoring tradition with a modern touch. With sweeping views of the Brooklyn Bridge and an inviting outdoor patio, The Fulton delivers a dining experience that feels both quintessentially in New York and refreshingly serene. As part of Seaport Entertainment Group, The Fulton also offers abundant opportunities for professional growth within a dynamic and evolving hospitality network—where talent is nurtured and careers can thrive within a culture of excellence.
About The Role:
The Front of House (FOH) Supervisor is responsible for overseeing and managing the FOH team, ensuring smooth operations and delivering high-quality service to guests. They will provide leadership and guidance to FOH staff, while maintaining a focus on food quality, presentation, and guest satisfaction.
What You Will Do
Oversee and manage the FOH team to ensure efficient and effective operations during service
Train, develop, and coach FOH team members to maintain high standards of service, professionalism, and guest engagement
Collaborate with the kitchen team to ensure timely delivery of food and optimal coordination between FOH and BOH
Maintain a thorough working knowledge of menu items, ingredients, allergens, and food presentation to assist guests and address any inquiries or concerns
Ensure that food quality, portion sizes, freshness, and presentation consistently meet the established standards
Maintain a clean, organized, and well-stocked FOH area, adhering to food safety, health, and sanitation guidelines
Collaborate with the management team to implement and enforce company policies, procedures, and guidelines
Lead by example, consistently demonstrating professionalism, teamwork, and a positive attitude
Follow all company policies, procedures, and guidelines
Consistently report to scheduled shifts on time and ready to work in proper uniform
Operate ethically to protect the assets and image of the company
Performs other duties and responsibilities as per business need
About You:
Minimum 3 year of experience in a high-volume, fast paced restaurant
Minimum of 1 year of experience in a supervisory or management role in a restaurant setting
Excellent interpersonal and communication skills to effectively lead and motivate a diverse team
Strong knowledge of food and beverage operations, including menu items, preparation methods, and presentation
Ability to think quickly, multitask, and problem-solve in a fast-paced environment
Ability to work collaboratively as part of a team and independently as needed
Ability to think quickly and multi-task in a fast-paced environment
Ability to take direction and execute
Effective communication and interpersonal skills conducive to a productive teamwork environment
High standards for cleanliness of workspace and service areas
Ability to work in an ever-changing environment
Ability to work both independently and in a team environment
Strong work ethic and customer-focused approach
Ability to work a flexible schedule including days, nights, weekends, and holidays
Must be passionate, entrepreneurial, and dedicated to success
Physical Requirements
Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
Ability to stand for long periods of time.
Compensation range: $25.00 - $32.00 per hour
OUR BENEFITS
Taking care of our people is at the heart of everything we do and we’re committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include:
Medical, dental & vision coverage
401(k) with company match contributions
Life insurance coverage
Generous paid time off policy
Free family meal
50% employee discount at our businesses
A robust employee referral bonus program
GROWTH OPPORTUNITIES
To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way.
NOTICE TO THIRD PARTY AGENCIES
Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.
This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.
Salary : $25 - $32