What are the responsibilities and job description for the Concession Attendant position at Seaport Entertainment Group?
ABOUT THE BRAND
The Rooftop at Pier 17 sits five stories above the East River, offering some of the most iconic views in the city. Known for its dynamic programming and sweeping open-air layout, it has become one of New York’s top outdoor concert venues. The space hosts a wide range of events, from headline tours and cultural festivals to workout classes. The lineup spans over 60 acts each season, including artists like James Arthur, Barenaked Ladies, Pink Martini, and the ever-popular NYC Reggae Fest.
Designed to support both casual and elevated experiences, the rooftop includes turf lounges, fireplace seating, private cabanas, and branded zones like the Chase Sapphire Lounge and Patrón Patio. We welcome a wide mix of guests: locals, tourists, concertgoers, groups celebrating milestones, and visitors simply looking to soak in the skyline. With a 3,500-person capacity and flexible layouts, we’re built to deliver seamless service on both quiet afternoons and sold-out nights.
About The Role:
The Concession Attendant plays a vital role in providing an exceptional customer experience at our venue. This position involves preparing and serving a variety of food and beverage items, maintaining cleanliness and organization of the concession area, and ensuring compliance with health and safety regulations.
What You Will Do
Work efficiently with the speed necessary to meet demand of high-volume operations.
Promote and maintain the highest level of customer service to all guests while staying alert to their needs
Serve both alcoholic and non-alcoholic beverage
Timely preparation of a variety of food items
Provide guests with information about the Seaport, including giving direction
Professional demeanor, polished appearance with the ability to exceed guest's expectations
Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during and after service
Set up and break down workstations, including cleaning and sanitizing
Adhere to sanitation, safety, and alcohol beverage control policies
Complete all assigned side work relevant to guest interactive service
Follow all company policies, procedures, and guidelines
Consistently report to scheduled shifts on time and ready to work in proper uniform
Operate ethically to protect the assets and image of the company
Performs other duties and responsibilities as per business need
About You:
One year minimum experience as a cashier or bartender in a food service establishment using a Point of Sale
Ability to think quickly and multi-task in a fast-paced environment
Ability to communicate effectively and eloquently, both verbal and written
One year minimum of cash handling experience
High standards for cleanliness of workspace and service areas
Ability to work in an ever-changing environment
Ability to work both independently and in a team environment
Strong work ethic and customer-focused approach
Ability to work a flexible schedule including days, nights, weekends, and holidays
Physical Requirements
Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards.
Ability to lift and carry items weighing 10 – 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
Ability to stand for long periods of time
Compensation: $17 hourly tips
OUR BENEFITS
Taking care of our people is at the heart of everything we do and we’re committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include:
Medical, dental & vision coverage401(k) with company match contributions
Life insurance coverage
Generous paid time off policy
Free family meal
50% employee discount at our businesses
A robust employee referral bonus program
GROWTH OPPORTUNITIES
To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way.
NOTICE TO THIRD PARTY AGENCIES
Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.
This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.
Salary : $17