What are the responsibilities and job description for the QA Supervisor position at Sealed Air?
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Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.
Monday - Friday 8:00 AM to 5:00 PM - Onsite
Position Summary
The Quality Assurance Supervisor leads daily quality operations and supports the site Quality Management System to ensure safe, compliant, and conforming product is delivered to customers. This role provides hands-on leadership for QA personnel, drives disciplined problem solving, and partners with Manufacturing, Engineering, Training, Supply Chain, Customer Returns, and site leadership to reduce defects and prevent recurring customer complaints.
The position is accountable for quality execution, ISO 9001, AIB/Food Safety and GMP readiness, customer complaint response, CAPA effectiveness, audit support, and building a culture where quality is owned at the source.
Key Responsibilities
* Lead daily quality activities to ensure products meet internal specifications, customer requirements, ISO 9001, AIB/Food Safety, GMP, and applicable regulatory expectations.
* Supervise, coach, and develop QA Technicians and/or Quality Team Leads; set daily priorities, reinforce procedures, and support escalation across shifts.
* Ensure inspection, testing, verification, product release, hold, containment, disposition, scrap review, and non-conforming product processes are followed consistently.
* Lead timely investigation of customer complaints, internal defects, audit findings, and quality incidents using structured RCA tools such as 8D, 5-Why, Fishbone, A3, Pareto, FMEA, and SPC.
* Drive corrective and preventive actions that are clearly owned, completed on time, and verified for effectiveness to reduce repeat issues and cost of poor quality.
* Maintain and improve key QMS documentation including procedures, work instructions, control plans, test methods, quality records, and audit evidence.
* Support internal, external, customer, ISO 9001, AIB/Food Safety, and GMP audits; ensure findings are addressed through practical and sustainable corrective action.
* Use quality metrics and trend data to identify process gaps, improve control, and communicate quality performance to site leadership and cross-functional teams.
* Partner with Manufacturing, Engineering, Maintenance, Training, Supply Chain, and Customer Returns to improve quality at the source and reduce reliance on end-of-process inspection.
Desired Qualifications
- Bachelor degree in Engineering, Quality, Operations, Manufacturing, or related technical field preferred; equivalent experience may be considered.
- 5 years of quality experience in a manufacturing environment preferred
- 2 years of supervisory, team lead, or technical leadership experience.
- Working knowledge of ISO 9001 and experience with customer complaints, CAPA, internal defects, non-conforming product, holds, audits, and quality documentation.
- Practical experience with quality and problem-solving tools such as 8D, 5-Why, Fishbone, Pareto, FMEA, SPC, control plans, and root cause analysis.
- Ability to read and interpret product specifications, customer requirements, procedures, work instructions, drawings, and quality records.
- Strong written and verbal communication skills with the ability to lead through influence across functions, shifts, and levels of the organization.
- Experience in plastics, packaging, food packaging, converting, extrusion, printing, injection molding, or related manufacturing preferred.
- Experience with AIB, GMP, HACCP, SQF, FDA-related practices, Six Sigma, ASQ certifications, Minitab, Oracle, WMS, SAP, APQP, PPAP, MOC, supplier qualification, or calibration programs preferred.
Leadership Expectations
* Be visible on the floor, understand process reality, and support teams directly.
* Use facts, data, and structured methods to solve problems and prevent recurrence.
* Build capability in QA personnel, operators, and cross-functional partners.
* Drive actions to closure and verify effectiveness rather than accepting temporary containment.
* Communicate clearly, collaborate across departments, and maintain discipline around standards, documentation, audits, and product conformity.
Success Measures
* Reduction in repeat customer complaints, internal defects, scrap, holds, and rework.
* Improved CAPA closure time, effectiveness, and audit readiness.
* Stronger QA Technician capability and consistent quality execution across shifts.
* Improved use of quality data, trend analysis, and production ownership of quality at the source.
* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discounts
* Flexible spending account
* Health insurance
* Life insurance
* Paid elder care
* Paid time off
* Parental leave
* Professional development assistance
* Retirement plan
* Tuition reimbursement
* Vision insurance
Requisition id:55491
Relocation:No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com.
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WHY WORK AT SEALED AIR?
It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.
Corporate sustainability - it's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.
Customer Success - meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.
Leaving our communities better than we found them through dedication of time, talent and resources.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.