Sales Admin

Join Seal Masters of Hawaii: Build Your Future with a Purpose-Driven Team! 

Sales Administrator | Seal Masters of Hawaii 

Location: Oahu, HI 

Status: Full-Time, On-Site (ALL APPLICANTS MUST RESIDE ON OAHU) 

Pay: $55,000-$60,000 DOE Performance Incentives

Seal Masters of Hawaii and Elite Construction Services are seeking a personable, highly organized Sales Administrator to serve as the first point of contact for our Sales Team. This position plays a key role in the client experience, from the first phone call through the scheduled site visit, and keeps our estimators focused on what they do best. 

This role is ideal for someone who enjoys talking with people, thrives in a fast-paced office, and takes pride in getting the details right. The right person will bring strong judgment, a customer-service mindset, and the follow-through to keep leads, calendars, and correspondence moving. 

About Seal Masters of Hawaii 

Seal Masters of Hawaii has been a trusted leader in exterior building renovations since 1986. We specialize in restoring and protecting mid- and high-rise buildings across the state, with services including concrete repair, waterproofing, painting, sealant replacement, railing replacement, window and door replacement, and more. Our team is committed to integrity, safety, and delivering high-quality solutions designed for Hawaiʻi's unique environment. 

The Role 

The Sales Administrator handles inbound calls, qualifies leads, schedules site visits, and manages sales correspondence, while supporting the Sales Coordinator and sales team with proposals, records, and the weekly sales meeting. The ideal candidate is personable, detail-oriented, and leaves every caller with a great impression of the company. 

Key Responsibilities  

• Lead Intake & Qualification 
• Serve as the first point of contact for inbound sales calls, gathering key project details (building, management company, scope, urgency, and client history) and requesting reference photos. 
• Qualify leads against company services and project thresholds, then route them to the right estimator. 
• Enter and maintain leads in Buildertrend and internal tracking systems. 
• Respond professionally to leads that may not be a fit and flag them for internal review. 
• Site Visit Scheduling 
• Schedule site visits with estimators per company guidelines, including calendar invites and email confirmations. 
• Confirm parking and access details with clients before each visit. 
• Sales Correspondence 
• Manage and route inbound Sales Team email, drafting responses on behalf of estimators and the Director of Sales as needed. 
• Keep all client communication professional, timely, and on brand. 
• Sales Support & Administration 
• Build the weekly sales meeting slides with the Sales Coordinator and Director of Sales. 
• Prepare, format, and track proposals and sales documents. 
• Maintain accurate sales records, metrics, and reports. 
• Coordinate calendars and gather materials for client meetings and presentations. 

Qualifications 

• 2 years in an administrative, receptionist, sales support, or customer service role; construction or professional services experience preferred. 
• Comfortable handling a high volume of calls and asking the right questions. 
• Experience with a CRM or project management platform (Buildertrend preferred) and Microsoft Office. 
• High school diploma or equivalent required; associate's or bachelor's degree preferred. 

Skills & Competencies  

• Strong verbal communication and active listening. 
• Sound judgment when qualifying and routing leads. 
• Highly organized, detail-oriented, and accurate with data entry. 
• Polished, customer-focused, and collaborative. 

What We Offer 

• Company-issued laptop 
• Full medical, dental, drug, and vision coverage for you and your family (Kaiser or HMSA) 
• 401(k) with 100% match up to 6% of salary (after 1 year) 
• $200 annual healthcare incentive for completing wellness visits 
• 11 paid federal holidays, including a fully paid Christmas  
• 10 days of paid vacation from day one (increases to 15 days after 5 years) 
• Annual Incentive Program (eligible after 1 year) 
• Monday through Friday schedule

Additional Application Submittals

To help us get a sense of your experience and communication style, please send the following to aaron@smh-hi.com with your application: 

• Current resume 
• References or letters of recommendation 
• Optional, but encouraged: A short video introduction (1 to 3 minutes) about your background, experience, and interest in the Sales Administrator role. It isn't required, but it helps us get to know your communication style and personality. You're also welcome to share any additional work samples or projects that highlight your skills.