Factory Technical Representative

WHAT YOU'LL DO

As our Factory Technical Representative, you’ll receive direct outreach from our OEM partners nationally and provide front-line support for installation, commissioning, training, troubleshooting, and technical needs. You’ll support our customers by:

• Holistically planning and completing new product integrations and ongoing installations with OEM partners
• Presenting technical training to OEM partners, OEM and aftermarket dealers, and end-users while providing direct phone and email support for troubleshooting inquiries
• Performing full installations of our product for demonstration and training purposes, which includes both mechanical and electrical aspects
• Performing sea trials and commissioning while recording system performance data
• Providing support to the marketing team with influencer installations
• Providing technical support to the applications engineering team through prototype installations in preparation for future product releases
• Providing customer feedback to the FTR Manager and applications engineering team for continual process and product improvement
• Maintaining company vehicles by scheduling preventative service, submitting monthly mileage logs, completing monthly parts inventories, and ensuring the vehicle remains clean, organized, and presentable
• Maintaining the highest standards of safety, quality of work, personal presentation and be a superb representation of the Seakeeper brand

WHAT YOU NEED TO SUCCEED

Do you have a positive attitude, an eagerness to learn, and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other specifics you’ll need to have to succeed.

MUST-HAVES

• High School Diploma or equivalent.
• A minimum of 2 years of experience in the marine industry
• Preference will be given to candidates in the South Bend, Indiana region
• Proficient in using Microsoft Office products including Outlook, PowerPoint, and Word
• A constant positive, professional, and customer-centric attitude

• Self-motivated, professional, responsive, resourceful and flexible

• Strong verbal and written communication skills
• Possess and maintain a valid driver’s license
• Ability to obtain a passport, lift 70 pounds, drive extended distances (periodically up to 8-12 hours, commonly 2-4 hours), and work on extended business trips including some nights and weekends
• Ability to work in confined areas (such as engine rooms, equipment spaces, bilges on board various types of marine vessels) including climbing up/down ladders, stooping, bending, lying down, and working in challenging conditions
• Ability to safely attend and conduct testing aboard demo boats in varied sea states and weather environments, including prolonged periods offshore or underway
• Confidently makes informed decisions independently, ensuring timely progress and efficient workflow

NICE-TO-HAVES

• Captain’s License
• Experience working with boat manufacturers at their facilities
• Experience with aluminum welding and fabrication
• Bilingual in English and Spanish
• Degree from a college or technical school
• NMEA and ABYC certifications
• Previous experience with creating documentation, technical writing, promoting process improvement, managing processes, and problem-solving

MORE DETAILS YOU'LL WANT TO KNOW

• Territory coverage includes Great Lakes through New Jersey regions with territory boundaries subject to adjustment on a as needed basis
• Travel can be expected up to 70% of the time, including some nights and weekends

• On-the-job training will be provided (we will help you become the Seakeeper expert!)
• It isn’t common, but you could be called on to travel internationally to support global service team needs
• Telecommuting is expected of this position, with periodic visits to the corporate offices
• This role will report to the FTR Manager, based out of New Jersey

WHY YOU'LL LOVE IT HERE

It’s true that we make extraordinary products, but our favorite part about Seakeeper is our people! We believe in participative leadership. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. Great ideas can strike at any moment, and when you have one, you’re empowered to speak up!  We are constantly pushing (or crushing) boundaries. Stagnant or bored are about as opposite from Seakeeper as you can get! We move quick and if there is something that can be improved upon, we jump on it.

WHO WE ARE

71% of our Earth is covered by water and we want everyone to make the most of it. That’s why we are committed to creating products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with. Seakeeper Ride, a Vessel Attitude Control System, eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone on board.

Seakeeper was founded in 2008, growing from a start-up operation to the worldwide leader in stabilization thanks to its popular line of gyrostabilizers. Seakeeper Ride launched in 2022 and is the first product deviation from that line, bringing the magic of Seakeeper to boats while underway. There’s a long runway of growth ahead as more and more OEMs adopt Seakeeper Ride as standard equipment and we work to make aftermarket refits a reality.

Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry...again? Come on and apply, we are ready for you!

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Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.