What are the responsibilities and job description for the Help Desk Technician position at Seaglass Technology Partners, LLC?
Now Hiring: Helpdesk Technician | Full-Time | W2 Only
We''re looking for a motivated Helpdesk Technician to join a growing IT team at Salem , NH ! This is a fantastic opportunity for someone early in their IT career who enjoys solving technical issues, delivering excellent customer service, and working in a collaborative environment.
📍 Local candidates only
✅ Full-Time Opportunity
✅ W2 Only
❌ No C2C
❌ Client is unable to provide visa sponsorship now or in the future
Required Qualifications:
- 1–5 years of experience providing IT Help Desk or Desktop Support
- Hands-on experience administering Microsoft 365 and Azure Active Directory (Entra ID)
- Understanding of basic networking concepts, including Wi-Fi connectivity troubleshooting
- Strong interpersonal skills with a customer-first approach and excellent verbal and written communication
- Exposure to working with or coordinating third-party Managed Service Providers (MSPs) is preferred
- Familiarity with AV/Conference Room technology and Microsoft Intune/Endpoint Manager is a plus
Salary : $60 - $80