What are the responsibilities and job description for the SAP Service Delivery Manager position at SeaGlass IT?
*Local candidates to Fulton County, GA. Requiring onsite hybrid schedule from day one*
Job Title: SAP Service Delivery Manager
Duration: 3-4 month contract to Full-Time conversion
Start Date: Immediate, urgent need
Employment Type: *W2 candidates only. Must be authorized to work in the U.S without employer sponsorship now or in the future*
Description: We are seeking an SAP Delivery Manager to oversee ongoing SAP application support and multiple concurrent projects for an established medical technology organization. This is a highly visible, client-facing role requiring someone who can manage complex delivery operations, build strong executive relationships, and proactively identify opportunities to expand services within the account.
Core Responsibilities:
- Oversee SAP Application Management Services (AMS), ongoing support operations, and multiple concurrent SAP projects.
- Manage offshore delivery teams, including resource allocation, support tickets, escalations, and project timelines.
- Coordinate initiatives involving SAP BTP, SuccessFactors, IBP, and APO-related capabilities.
- Develop strong relationships with senior client leadership, including the CTO.
- Proactively identify, pursue, and help secure new projects and opportunities to expand services within the existing account.
Required kills:
- SAP Delivery Management experience across both AMS/support and implementations.
- Experience managing offshore teams and multiple concurrent projects.
- Proven ability to grow existing client accounts by identifying and winning additional project work.
- Strong executive relationship management and customer-facing communication skills.
- Proactive, outgoing personality, comfortable managing demanding clients and driving new business opportunities.
- SAP consulting or IT services delivery background.
Salary : $70 - $75