What are the responsibilities and job description for the Desktop Technician position at SeaGlass IT?
IT Support Analyst – Executive / Mac Support
Location: Shelton, CT – Onsite
Schedule: Monday–friday, 8:00 AM–5:00 PM;
Duration: 6 months with hope to extend or convert
W2 ONLY – No C2C – No third-party/vendor submissions.
No sponsorship available now or in the future.
Local candidates only, please.
We are looking for an experienced IT Support Analyst to provide high-touch, white-glove technical support to executives and end users in an onsite corporate environment. This position is heavily focused on Mac support, while also supporting Windows devices, conference rooms, mobile devices, and general office technology.
Must-Have Skills
- 3 years of end-user / desktop support experience
- Strong hands-on experience supporting macOS, MacBooks, and iMacs
- Experience with Windows 11 and Microsoft Office 365
- Strong white-glove/VIP executive support experience
- Experience supporting conference room/AV equipment, including Logitech MTRs
- Hands-on troubleshooting of hardware, software, printers, network connectivity, and mobile devices
- Excellent communication and customer-service skills
- Comfortable providing both desk-side and remote support
Salary : $25 - $30