What are the responsibilities and job description for the Customer Service Representative position at Seacrest Southwest?
Rapidly growing property management company is seeking a Customer Service Representative. This is an excellent long-term opportunity for the right individual who is interested in being part of a dynamic, growing business. The candidate will be responsible for:
RESPONSIBILITIES:
Working directly with customers providing exceptional customer service
Customer interaction via phone, email and in person
Monitoring of work orders to ensure all appointments are met
Dispatching assignments to property managers
Building relationships with current and potential customers
Process incoming and outgoing mail
SKILLS AND QUALIFICATIONS:
Self-starter with excellent customer service skills
Customer service experience dealing with high volume inbound and outbound calls
Excellent communication skills
Ability to work independently
Great organizational skills
Ability to multi-task
Proficiency with MS Office Suite and Google Docs
Problem solving
Southwest Property Management offers a competitive benefit package and a fast-paced rewarding opportunity for the right candidate.
Job Type: Full-time
Experience:
· Customer Service: 3 years (Preferred)
Work environment:
- Office
Communication method(s) used:
- Phone
- Chat
- In person
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $18
