What are the responsibilities and job description for the Administrative Assistant position at Seacrest Services Inc.?
Seacrest Services, Inc. is seeking a dedicated and detail-oriented Homeowner Information Administrator to join our team. This role is pivotal in ensuring seamless communication and operations within our vibrant community. As the first point of contact at the Club House, the successful candidate will provide a welcoming and professional experience for homeowners and residents. The position involves a variety of administrative tasks, including communication, data management, and customer service, all aimed at supporting our community's needs. Seacrest Services, Inc. is known for its commitment to excellence and offers a supportive work environment with opportunities for growth.
Responsibilities
- Serve as the initial representative for homeowners and residents, ensuring a positive first interaction.
- Assist with the sales, leasing, and occupant process, guiding homeowners and tenants through the leasing process and ensuring proper documentation.
- Respond to inquiries from realtors, title companies, future homeowners, renters, and occupants regarding leasing/sales processes and association policies.
- Conduct orientation sessions for new owners and tenants.
- Log and maintain current homeowner insurance policies and manage service and emotional support animal applications.
- Update and maintain the gate access database and distribute vehicle transponders and codes.
- Manage and update the website template, including uploading documents and updating events and photos.
- Maintain owner files in both hard copy and digital formats, ensuring accuracy and compliance.
- Prepare and file monthly Board reports on sales, leases, and orientations.
- Collect and file all sales and leasing records, including Board approvals and property transfers.
- Maintain the Vantaca Homeowner database, ensuring data accuracy.
- Prepare and mail violation and notice to fine letters.
- Cross-train in receptionist and PM Admin functions.
Qualifications
- Proficiency in Microsoft Excel and PowerPoint.
- Strong customer service and communication skills, with an emphasis on de-escalation.
- Excellent English language skills, both verbal and written.
- Strong attention to detail and grammar.
- Ability to multitask effectively.
- Hospitality background is helpful but not required.
Benefits
- Health Insurance plans
- Dental insurance
- Disability protection
- Matching 401(K) plan
- Paid time off including Vacation, Holidays, Personal Time, and Sick Days
Seacrest is an equal opportunity employer and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
