RN Triage - Medical Triage

Position: RN Triage - Medical Group Care Team Redesign

Location: Arlington Heights, IL

Hours: Part-time, 40 hours/week, Monday-Friday 8:30 AM - 5:00 PM, rotating Saturdays 8:00 AM - 12:00 PM

Pay Range: $35.15 - $54.48/hour, based on experience and expertise

Responsibilities Include

• Reviewing patient messages and communicating with patients via phone or MyChart to assess needs and direct appropriate care or provide home medical advice
• Conducting telephone assessments using nursing skills, intervening based on patient needs, and instructing patients/caregivers
• Evaluating patient understanding, conveying information to clinical staff, and utilizing clinical resources for decision-making
• Assessing urgency through EMR review, directing high-risk cases to emergency services, and arranging care or appointments as needed
• Providing customer service, resolving concerns, and participating in care coordination and quality initiatives
  
  

Qualifications

• Current Illinois RN licensure and CPR certification
• Minimum three years RN experience, with preferred telephone triage and office RN/BSN background
• Strong communication skills, ability to handle high-stress situations, and physical ability to perform job duties
  
  

Benefits include: competitive pay, career growth opportunities, health and wellness plans, tuition reimbursement, paid time off, and retirement options. The organization values diversity, professional development, and community-oriented care, fostering an inclusive environment for all team members.