Application Analyst - Hybrid

Role: Senior Workday/UKG Application Analyst, supporting enterprise-wide HR and Workforce Management systems.

Responsibilities

• Serve as a strategic liaison between Human Resources, Payroll, Information Systems, and business operations to ensure seamless functioning of Workday and UKG applications.
• Translate operational needs into scalable application solutions to enhance system integrity, automate processes, and improve efficiency.
• Resolve complex break-fix issues, perform routine maintenance, monitor integrations, and troubleshoot configuration, security, and workflow challenges.
• Support application upgrades, testing new functionalities, and collaborating with vendors and cross-functional teams.
• Partner with business leaders to identify process improvements, develop workflows, integrations, and reporting solutions.
• Mentor junior analysts, promote best practices, perform quality assurance, and manage complex projects across applications.
• Create technical documentation, workflows, testing plans, and support ongoing system maintenance.
• Provide on-call support as needed, ensuring reliable application performance.
  
  

Qualifications & Skills

• 1–2 years of project management experience and at least 2 years supporting Workday, UKG, or similar HCM systems.
• Experience configuring, implementing, and optimizing Workday/UKG applications and supporting integrations, reporting, and security.
• Strong understanding of HR, Payroll, Benefits, Talent Management, and Workforce Management processes.
• Proficiency with Microsoft Visio for process mapping and documentation.
• Ability to analyze workflows and collaborate with operational leaders to drive improvements.
• High School Diploma required; Bachelor’s degree preferred.
• Workday and/or UKG certifications within six months preferred.
  
  

Key Duties: Leading application initiatives, supporting system functions, translating business needs into solutions, and mentoring team members to ensure reliable, scalable workforce technology aligned with organizational goals.