What are the responsibilities and job description for the Assistant Branch Manager - Spanish Springs (The Villages) position at Seacoast Bank Careers?
*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only*
About the Organization:
Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. “We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.” -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance.
About the Position:
Citizens First Bank is hiring an Assistant Branch Manager for our Spanish Springs (The Villages) Branch!
The Assistant Branch Manager is pivotal in shaping the branch's operations and delivering exceptional customer service. With a focus on empowering the platform staff and lobby hosts, the Assistant Branch Manager helps create an engaging environment where customers feel valued and supported.
Key Responsibilities of the Assistant Branch Manager:
- Oversee branch staff to provide excellent customer service
- Manage platform staff and lobby hosts, including their performance reviews
- Ensure tellers handle cash accurately and keep the branch secure
- Schedule and track staff work hours and time of
- Supervise daily operations and make sure staff follow up promptly
- Act as Branch Manager when the Manager is unavailable.
For more information, please see the attached job description.
Assistant Branch Manager Requirements:
Minimum:
- High school diploma or equivalent
- Three years of CSR / teller experience in a banking environment and one year lending or equivalent experience
- Excellent customer relation skills, strong written and verbal communication skills, and one year supervisory experience or minimum of 6 months in-house leadership responsibility within Citizens First Bank.
- Must have good typing skills and be proficient using Microsoft Office (Outlook, Word, Excel) and skilled in using a 10-key calculator.
- This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Continual employment is contingent upon meeting all such requirements, including acceptable background investigation results.
- Completed or will obtain within a reasonable period, CFT courses in Principles of Banking, Supervision, and Consumer Lending.
- FBA 2-day Consumer Lending course is acceptable. S.A.F.E. registration is required at the time of employment. The Nationwide Mortgage Licensing System (NMLS) website (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
Preferred:
- Associate’s degree in business and four years of experience as a teller and CSR with one year of Lead CSR and one or more years of supervisory experience in a banking or related environment.
Assistant Branch Manager Benefits:
Citizen’s First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building.
Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.
Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.