Job Summary:

Seabrook Goods & Apparel is seeking a dynamic and customer-focused individual to join our team as a Retail Associate for the upcoming summer season. As a Retail Associate, you will play a crucial role in delivering exceptional service to our customers while contributing to the overall success of our store. Join the Seabrook Goods & Apparel team and be part of a dynamic retail environment where your passion for fashion and dedication to customer service are valued and rewarded.

Job Duties and Responsibilities (Essential Functions):

• Provide friendly, knowledgeable, and attentive service to all customers, assisting them with product inquiries, sizing, styling advice, and purchases.

• Meet and exceed sales goals by effectively communicating product features and benefits, upselling additional items, and driving customer satisfaction.

• Process transactions accurately and efficiently using point-of-sale (POS) systems, handling cash, credit, and other forms of payment securely.

• Assist with maintaining a clean, organized, and visually appealing store environment, including restocking merchandise, arranging displays, and ensuring product availability.

• Stay informed about current trends, product offerings, and promotions to provide accurate information and recommendations to customers.

• Work collaboratively with team members to achieve store objectives, including participating in meetings, training sessions, and special projects as required.

• Follow company policies and procedures regarding store operations, safety guidelines, and inventory management to ensure compliance and minimize shrinkage.

• Assist with receiving, unpacking, and organizing merchandise shipments, conducting regular inventory counts, and identifying discrepancies to ensure accurate stock levels.

• Address customer inquiries, concerns, and complaints promptly and professionally, escalating complex issues to management as needed to ensure swift resolution and customer satisfaction.

• Work collaboratively with team members to achieve store objectives, including participating in meetings, training sessions, and special projects as required.

• Performs other duties as assigned.

Knowledge/Skills/Abilities:

• Exceptional customer service and communication skills.

• Strong problem-solving abilities, with a solution-oriented approach to guest issues.

• Excellent organizational and time-management abilities.

Qualifications:

• Education: High School Diploma or equivalent work and educational experience.

• Previous customer service or retail experience required.

• Available to work shifts as needed, including evenings, weekends, and holidays, to accommodate fluctuating business needs and staffing requirements.

• All candidates must pass a background check prior to employment.

Physical Requirements:

• Ability to lift, carry, push, pull, or move objects up to 25 pounds frequently and up to 50 pounds occasionally.

• Frequent, bending, kneeling, and reaching.

• Ability to stand and walk moderate distances for the entire shift.

Hourly Rate: 17.50

Employment Status: Seasonal

Seabrook Offers

• Medical, Dental and Vision Insurance for all full-time team members

• 401(k)

• Basic Life Insurance – 100% Company Paid

• Voluntary Life, Critical Illness and Accident Insurance

• Paid Time Off:

  • 10 days (80 hours) earned with up to 2 years of service.

  • 15 days (120 hours) earned up on completing 2-4 years of service.

  • 20 days (160 hours) earned upon completing 5-8 years of service.

  • 25 days (200 hours) earned upon completing 9 years of service.

• Employee Assistance Program

• Teladoc Virtual Services

• Tuition Reimbursement

• Discounts and Rental Credits

Seabrook is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We encourage candidates of all backgrounds to apply.