IT Intern

Job Title: IT Assistant Summer Intern

Department: Seabrook IT Department

Reports To: IT Manager

Job Type: Temporary / Summer Internship

Role Overview

The Seabrook IT Department is seeking a motivated and detail-oriented IT Assistant Summer Intern. This role is designed for someone looking to build a foundation in information technology within a dynamic, medium-sized business environment. Reporting directly to the IT Manager, you will assist with day-to-day technology operations, tackle basic troubleshooting, and gain hands-on experience by supporting our staff.

Key Responsibilities

• Workstation Setup: Assist in unboxing, configuring, and deploying new computer hardware, monitors, and peripherals for employees.

• Help Desk Support: Respond to basic Tier 1 support requests, such as password resets, printer connections, and software updates.

• Inventory Management: Help organize the IT storage room, track hardware inventory, and manage cabling and equipment stock.

• Maintenance & Updates: Perform routine maintenance tasks, such as running system updates and verifying basic physical connections.

• Shadowing: Shadow senior IT team members on more complex networking or server projects to learn enterprise IT environments.

• *: Other duties as assigned.

What You Will Learn

• Practical skills in Windows/Mac OS troubleshooting and administration.

• The basics of ticketing systems and IT customer service.

• How an IT department operates and scales within a medium-sized business.

• Foundational hardware deployment and network setup.

Qualifications

• Strong interest in Information Technology, Computer Science, or a related field (current students or recent graduates welcome).

• Basic understanding of computer hardware, software, and operating systems.

• Excellent problem-solving skills and a strong eagerness to learn.

• Good communication skills and a friendly, customer-service-oriented attitude.

• Ability to physically lift and move standard IT equipment (e.g., computers, monitors).