AV Manager

JOB SUMMARY: Consistently demonstrate a positive, energetic attitude and teamwork focused work ethic.  

Works closely with Exhibits Team to develop, install and support technology focused exhibits. Manages the day to day operation of AV services. Supports staff’s A/V, teleconferencing, and presentation needs.   Maintains, troubleshoots, repairs, installs and operates A/V equipment for Aquarium exhibits, programs and special events. Manages exhibit needs, provides recommendations for A/V equipment purchases and designs.   Supervises A/V technician.

Minimum Job Requirements:  Must be willing to consistently provide guest service above and beyond expectation.

Degree or certificate in A/V technology or related field and/minimum 5 years experience. Working knowledge of PCs running Windows 10/11.   Knowledge of video projectors, teleconferencing, show-controls systems. Capable of establishing and maintaining effective relationships with other departments and external consulting organizations.   Physically able to lift and carry up to 50 pounds. Multilingual; Spanish speaking preferred.                          

Responsibilities & Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• , Manage AV Operations, AV Staff & AV Services Schedules
• Responsible for operation and maintenance of: Dinos Seas Exhibit, Marine Theater live venue show production system, campus-wide AV technology systems
• Manage repairs to paging system and making alterations to paging system software design
• Manage all audio-visual technology for internal & external events (setup, breakdown, operation, event schedule, communications with clients and staff)
• Seek out technical specialists / consultants for specialized equipment repairs, maintenance needs and theatrical lighting needs
• Show Production programming, editing & operating for Marine Theater Sea Lion Shows
• Manage growing content schedule for campus-wide digital signage content platform
• Software proficiency in QLab, Qsys, Intuiface, Mvix, OBS
• Proficiency in operating Allen & Heath Qu24 audio mixer for internal large scale event needs including Town Halls and Board Of Trustees hybrid conferences
• Scissor Lift Operation certification
• Payroll, Hiring, Training Communication with adjacent departments and vendors for project planning
• Manage and maintain the facility's Wireless radio environment
• Logging inventory of all spare/backup equipment with SOP backup plans in case of failures
• Perform all essential functions of AV Technicians, trains unexperienced hires
• Troubleshoot, maintain, repair and install A/V equipment, including tracking and maintenance, and planning and purchasing of equipment.
• Set up, break down and repair A/V equipment for related exhibits, programs and special events.
• Responsible for exhibit AV needs: Consult with end users, analyze needs, develop specifications, design lighting and AV needs, recommend purchases, manage project budget and timelines.
• Respond to emergencies in a timely manner.
• Operate projector and other A/V equipment during programs at the Aquarium.
• Adhere to and maintain a positive working relationship with all company employees and department managers to optimize working relationships and communications.
• Perform all other duties as assigned by supervisor.

Safety/Security 

• All employees are responsible for working in a safe manner at all times.
• Every employee must properly use, and keep in good order, all personal protective equipment (PPE) supplied to them as protection from recognized hazards.
• Every employee must report any unsafe condition.
• Every employee must have a working knowledge of all Facility wide, and Department specific, safety procedures that relate to their position, including, but not limited to:        Emergency Evacuation, Lockdown Procedure, and Fire Extinguisher Use.
• Assist with hands-on computer technology needs when IT Manager is not available and support partners need a physical presence to accomplish goals.

Sea Research Foundation, Inc. (dba Mystic Aquarium) is an Equal Opportunity/Affirmative Action Employer.  It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to sex, color, religion, national origin, age, disability, veteran status or sexual orientation. Women and underrepresented groups are encouraged to apply.