What are the responsibilities and job description for the Pool Service Advisor position at Sea Breeze Pools?
Pool Service Advisor 2–5 Years Experience Required
Integrity First · Service Before Self · Excellence in All We Do
We are looking to add a results-driven Service Advisor with 2–5 years of experience in pool repair and service. This individual will play a vital role in supporting customers, preparing estimates, scheduling service work, and providing product and equipment knowledge to help customers make informed decisions. The ideal candidate is detail-oriented, professional, and motivated to deliver exceptional service while driving growth and customer satisfaction.
$22 - $28 hourly plus overtime
Responsibilities:Pool Service Advisor – Responsibilities
- Assist with field operations and administrative duties, including inspections, estimates, and quality control
- Answer inbound phone calls, provide information, and route requests as needed
- Dispatch technicians and schedule service appointments efficiently
- Prepare invoices and handle billing with accuracy and attention to detail
- Provide quotes for repairs, equipment, and service plans
- Demonstrate product and service knowledge to educate customers and support sales
- Manage inventory levels, parts ordering, and stock organization
- Deliver exceptional customer service by ensuring a positive and professional experience
Qualifications:
Pool Service Advisor – Qualifications
- Excellent communication and customer service skills, with the ability to build strong client relationships
- Strong organizational abilities to manage schedules, documentation, and service requests efficiently
- Proficient in office software and business tools, including Excel, Word, QuickBooks, and Google Drive
- Demonstrates ownership, accountability, and the ability to prioritize fast-paced office and sales tasks
- Professional, ethical, and service-oriented with a strong attention to detail in sales quotes, billing, and follow-ups
- Comfortable educating customers on services, repairs, and equipment to support sales and close opportunities
- Valid Florida driver’s license with a clean driving record
- Must pass a pre-employment background check
About Company
Sea Breeze Pools is a family-owned and operated business where employees are treated like family. Established in 2007, we take pride in delivering exceptional services, including weekly maintenance, repairs, and remodeling.
We are State Licensed and Fully Insured.
We encourage you to learn more about our brand, culture, and reputation:
www.seabreezepool.com
Salary : $22 - $28