What are the responsibilities and job description for the Product Owner position at SDH Systems?
Job Description:
Location: This is 100% Remote role. But one day in 2 weeks need to be in Dallas, TX office.
End-to-end product ownership for healthcare payment solutions, including patient payments, provider billing, insurance payment workflows, and payment gateway integrations.
Gather and translate business requirements from healthcare stakeholders, billing teams, and compliance teams into detailed user stories, acceptance criteria, and product roadmaps.
Manage integrations with payment gateways and healthcare financial systems to support secure payment processing, refunds, recurring payments, ACH, credit card transactions, and payment reconciliation.
Collaborate with cross-functional teams including engineering, QA, compliance, and operations to deliver HIPAA-compliant healthcare payment applications with high availability and security standards.
Analyze product performance, payment transaction trends, and user feedback to drive process improvements, optimize payment workflows, and enhance patient and provider payment experience.