What are the responsibilities and job description for the Field Operations Support Assistant position at SD4 California Cemetery and Funeral Services, LLC?
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. JOB RESPONSIBILITIES Prepare and process death certificates accurately and on time Support multiple mortuaries across the market, including coverage when other DC Clerks are on vacation Work directly with doctors’ offices daily to obtain required medical information and secure physician signatures Handle all information with discretion and confidentiality Track the progress of each death certificate and provide real-time updates to location management and arrangers Collaborate with location management, funeral arrangers, and support staff to gather information for death certificates Experienced in working with Excel and Google Docs Responsible for filing and amending records for multiple locations and for ordering death certificates Perform other duties as assigned by market management Bilingual skills preferred MINIMUM REQUIREMENTS Minimum of 5 years EDRS (Electronic Death Registration System) experience Strong technical and organizational skills Ability to manage multiple priorities across locations Professional discretion in all communications Advanced user in HMIS and Compass software proficiency Valid driver license with reliable transportation Education High School or equivalent Experience 1 - 2 years of experience in an office clerical or customer service capacity required Experience working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience MS Office Suite experience preferred Basic mathematics skills required Good verbal and written communication skills Strong organizational skills and detail oriented High level of compassion and integrity Ability to maintain confidentiality Compensation: Salary: $18.00/hr.- $22.00/hr. Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Postal Code: 92705 Category (Portal Searching): Administration and Clerical Job Location: US-CA - Santa Ana Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
Salary : $18 - $22
