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Health Technician (Telehealth Clinical)

SD Department of Veterans Affairs
Prescott, AZ Other
POSTED ON 8/3/2026
AVAILABLE BEFORE 9/2/2026
The Prescott VA HCS is seeking a dynamic Health Technician (Telehealth Clinical) to join our Connected Care team. Health Technician (Telehealth Clinical) serves in a generalist role to support and manage telehealth operations and is stationed at a site (VA Medical Center, CBOC, VA Outreach Clinic), with duties that may require travel.




Qualifications:Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience and Education:
    • Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR
    • Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR
    • Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
      • Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; OR
      • Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

GS-5 Experience or Education. None beyond the basic requirements.
GS-06 Experience: One year of experience equivalent to the next lower grade level. In addition, the candidate must demonstrate the following KSAs:
  • Comprehensive knowledge of computer systems and programs to perform a variety of tasks.
  • Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education.
  • Ability to provide and receive guidance and technical direction.
  • Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments.
  • Ability to read, interpret, and apply complex written instructions.
  • Knowledge of general clinical policies and procedures in a healthcare environment.
  • Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.

Preferred Experience: Certification in a health care field, IE: CNA, EMT, MA, Health Technician, etc.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-06. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-05 to GS-06.

Physical Requirements: The work requires some physical exertion such as prolonged periods of standing, bending, reaching, crouching, stooping, stretching, and lifting moderately heavy items such as manuals, record boxes, equipment or assisting patients. The work requires above average agility and dexterity. The incumbent may be required to travel between VA and/or Non-VA clinical care sites and possession of a valid driver's license may be required.Education:Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

Salary : $40,736

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