What are the responsibilities and job description for the Collector position at SCU Credit Union?
Description
SCU Credit Union, an Equal Opportunity Employer, whose mission is to provide a full range of financial services to our members at competitive rates while emphasizing financial soundness, convenience and efficient friendly service. At the same time, we maintain a challenging, rewarding and enriching environment for all employees.
SUMMARY:
The individual shall perform the daily essential duties as scheduled on-site. Collector I specialists are responsible for resolving overdue loans and collecting payments from our members or businesses members responsible for the overdue debt. Individual works to locate those responsible for unpaid bills and set up acceptable terms of repayment to protect the financial assets of Sharon & Crescent United Credit Union.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assignment, suspension and maintaining collection queues for unsecured consumer loans considered for transfer to outside agency.
- Solicit payment arrangements for past due real estate, consumer, and commercial loans.
- Maintain follow up of all payment arrangements.
- Skip tracing investigation - locate members and collateral when applicable.
- Responsible for daily filing of all collection related documents.
- Research and corrections of posted payments when applicable.
- Prepare charged off loan files when applicable.
- Post payments when applicable.
- Cross sell ACH/OLB/Auto transfer.
Repossession to include:
- Document preparation for 21day default notice of repossession.
- Preparing and rendering 21-day letters when necessary.
SUPERVISORY RESPONSIBILITIES: NONE
Requirements
QUALIFICATIONS:
- Prior lending/collection experience with a financial institution helpful.
- Typing skill and computer literate a must.
- Good interpersonal and telephone skills.
- Strong organizational skills.
- Must be self- motivated.
- Must have a strict adherence to deadlines
- Must be a team player and willing to learn.
EDUCATION:
- High School diploma
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position will be set-up to work in the office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
PHYSICAL DEMANDS (example)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel, reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
The pay range for this position is $25.00 to $30.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The range may be modified in the future. An employee’s pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.
SCU Credit Union is an equal employment opportunity employer.
Salary : $25 - $30