What are the responsibilities and job description for the Kitchen, Bath & Flooring Showroom Sales Consultant position at SCS Tile?
Help Homeowners Bring Their Dream Projects to Life
At SCS Tile, we don't believe the best salespeople are the ones who talk the most.
We believe they're the ones who ask great questions, simplify complicated decisions, and confidently guide customers from "I'm just looking" to "Let's move forward."
We're looking for someone who enjoys meeting new people, takes ownership of conversations, and isn't afraid to ask for the sale.
Our customers aren't browsing for impulse purchases—they're remodeling kitchens, bathrooms, flooring, patios, and entire homes. They're looking for someone knowledgeable they can trust to guide them through one of the biggest purchases in their project.
If that sounds like you, we'd love to meet you.
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About SCS Tile
SCS Tile is one of Southern Arizona's premier suppliers of:
- Floor and Wall Tile
- Quartz & Natural Stone Slabs
- Countertops
- Cabinets
- Luxury Vinyl Flooring
- Engineered Wood
- Outdoor Pavers
- Design Services
We work with homeowners, contractors, designers, builders, and fabricators throughout Arizona.
Unlike many retail sales jobs, customers visit us because they already have a project. Your job is to help them make the right decisions, prepare accurate quotes, answer questions, and confidently guide them through purchasing their materials.
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What You'll Do
Sales & Customer Experience (Approximately 60%)
- Welcome every customer entering the showroom
- Learn about each customer's project and goals
- Guide customers through our showroom and product selections
- Recommend products that fit their design, budget, and timeline
- Educate customers on flooring, countertops, cabinets, natural stone, and related products
- Prepare professional quotes
- Follow up with customers after their visit
- Ask for the sale and confidently move projects forward
- Build long-term relationships with homeowners, contractors, and designers
Quoting & Order Management (Approximately 25%)
- Create customer accounts
- Generate quotes
- Process payments
- Place material orders
- Coordinate sample check-outs
- Schedule customer pickups
- Work closely with our warehouse and purchasing teams
- Keep detailed customer notes and follow-up reminders
Showroom Operations (Approximately 15%)
- Maintain an organized, professional showroom
- Restock displays and samples
- Help maintain showroom presentation
- Answer incoming phone calls professionally
- Assist with general showroom operations during slower periods
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What Success Looks Like
Our Sales Consultants are expected to own the customer experience from beginning to end.
That means:
- Greeting every customer promptly
- Building trust
- Guiding product selection
- Creating accurate quotes
- Following up
- Closing sales
- Processing orders
If you enjoy taking ownership and helping customers confidently move forward with their projects, you'll thrive here.
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Who We're Looking For
We're looking for someone who naturally enjoys helping people make decisions.
You are someone who:
- Takes initiative
- Enjoys talking with people
- Is confident asking for the sale
- Learns quickly
- Likes becoming an expert in what you sell
- Builds trust easily
- Stays organized
- Follows systems and processes
- Takes pride in providing excellent customer service
- Wants to continue improving as a salesperson
Preferred Experience
Experience in one or more of the following is preferred:
- Retail Sales
- Flooring
- Cabinets
- Furniture
- Appliances
- Kitchen & Bath
- Interior Design
- Home Improvement
- Construction Materials
- Customer Service
Spanish is a plus, but not required.
Previous sales experience of 1–2 years is preferred, though we're willing to train someone with the right personality and attitude.
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Compensation & Schedule
- $19.00–$22.00 per hour
- Full-Time (40–51 hours per week)
- Monday–Saturday
- Saturday is required
- Typical hours are 8:00 AM – 5:00 PM
Benefits
- Paid Holidays
- Employee Discount
- Structured Sales Training
- Clear Systems & Playbooks
Why This Position Is Different
This isn't a high-pressure sales job.
It also isn't an order-taking position.
Our customers rely on us to guide them through important remodeling decisions. We believe the best salespeople aren't pushy—they're knowledgeable, confident, and proactive.
You'll receive structured training on our products, systems, and sales process so you can confidently help customers while continuing to develop your sales skills.
If you enjoy helping people, learning new products, and seeing projects come together from start to finish, you'll enjoy working at SCS Tile.
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You'll Probably Love This Job If...
- You enjoy meeting new people every day.
- You naturally take charge of conversations.
- Friends ask you for advice before making purchases.
- You enjoy helping customers solve problems.
- You like learning technical products.
- You appreciate organized systems and clear expectations.
- You enjoy closing sales and seeing projects come together.
- You take pride in owning your work from start to finish.
This Probably Isn't the Right Fit If...
- You prefer waiting for customers to make all the decisions.
- You don't enjoy asking questions or guiding conversations.
- You're uncomfortable recommending products or asking for the sale.
- You prefer repetitive work over customer interaction.
- You aren't interested in continually learning new products.
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Join Our Team
SCS Tile is growing, and we're looking for people who want to grow with us.
If you're looking for more than just another retail job—and want the opportunity to become a trusted advisor while helping customers complete beautiful remodeling projects—we'd love to hear from you.
Salary : $19 - $22