Communications and Operations Specialist

Communications & Operations Specialist — SCS Multifamily

Location: North Salt Lake, UT (in-person)

Schedule: Monday–Friday, full-time

Starting pay: $60,000/year, with growth to $75–80K within 18–24 months as proficiency is demonstrated

Reports to: Principals of SCS Multifamily

Direct line to apply: (801) 678-7168

Position Description

SCS Multifamily delivers cabinets, countertops, and flooring for large multifamily housing projects across the country. We are hiring a Communications & Operations Specialist to work directly alongside the owners and learn the business from the inside out.

This is a hybrid role built around two core functions: communication (with vendors, general contractors, project managers, developers, and our internal team) and operations (the day-to-day work of moving bids, projects, and people forward without anything falling through the cracks).

We are not hiring for experience. We are hiring for character, intelligence, and coachability. You will start by absorbing how every part of our business connects — estimating, procurement, vendor management, project coordination, scheduling, and client communication. Within 18–24 months, the right person is operating with real authority over a piece of the business. Within 3 years, you are running it.

This is the kind of opportunity most people never get: direct access to the principals of a growing construction company, real ownership of work that matters, and a clear, fast path to operating responsibility. We will teach you the trade. You bring the work ethic and the brain.

Position ResponsibilitiesCommunication (≈50% of the role)

• Serve as a primary point of contact for vendors, general contractors, project managers, and developers via phone, email, and in-person interactions
• Respond promptly to bid inquiries, scope clarification requests, and follow-up questions from clients
• Coordinate communications between SCS leadership, the field team, vendors, and customers — keeping every party informed and aligned
• Draft, review, and send professional written communications (proposals, bid summaries, scope letters, follow-up emails, vendor correspondence)
• Conduct vendor outreach to request quotes, confirm pricing, and verify lead times
• Manage bid follow-up: track submitted bids, call to check status, document outcomes, and feed learnings back to leadership
• Take ownership of professional phone presence — confident, clear, and respectful with people older and more senior than you

Operations (≈40% of the role)

• Read architectural plans and specifications and prepare accurate quantity takeoffs in Bluebeam (training provided)
• Support multi-scope estimating for cabinets, countertops, and flooring (LVT, carpet, tile, quartz, casework)
• Build clean, well-organized bid packages with clear inclusions and exclusions
• Track projects, deadlines, and deliverables across multiple active jobs without missing details
• Maintain organized records of vendor quotes, pricing changes, and project documentation
• Identify cost-saving alternatives and flag risks before they become problems
• Use AI tools daily (ChatGPT, Claude, Gemini) to accelerate research, communication drafting, and document analysis
• Sit in on internal project meetings and contribute to decisions as your knowledge grows

Growth & Learning (≈10% of the role)

• Spend time on job sites and in our facility to understand the physical product
• Shadow estimating, procurement, and project management functions in rotation
• Take on increasing scope of responsibility as proficiency is demonstrated
• Participate in regular reviews with the owners on what you are learning and where you are heading

Position QualificationsRequired

• Excellent written and verbal communication. You can write a clean, professional email to a GC and hold a confident phone conversation with a vendor twice your age.
• Strong reading comprehension. You can absorb dense technical documents (plans, specs, contracts) and pull out what matters.
• Quantitative reasoning. Math under pressure does not bother you. You take pride in accurate numbers.
• High attention to detail. You catch what others miss and you double-check your own work before sending it out.
• Reliability and follow-through. When you say something will be done by Friday, it is done by Friday.
• Self-management. You do not need to be micromanaged. You manage your own calendar, deadlines, and priorities.
• Coachability. You are honest about what you do not know and aggressive about figuring it out.
• AI fluency. You already use ChatGPT, Claude, Gemini, or similar tools regularly. If you don't, this role is not the right fit.
• Reliable transportation to North Salt Lake, UT. This is an in-person role.
• Authorization to work in the U.S. without sponsorship.

Preferred (Not Required — We Will Train)

• Any background where details, deadlines, or independent judgment mattered: military service, college athletics at a competitive level, running a side business, sales, accounting, restaurant or kitchen management, trades, customer success, paralegal work, executive assisting, or similar
• A degree in something quantitative or analytical (finance, business, engineering, math, construction management, communications) — but we have hired strong people without one and we will again
• Experience with Excel, Bluebeam, or other technical tools
• Prior estimating, construction, procurement, or property management exposure

Personal Traits We Hire For

• Hungry. You want to grow, earn more, and take on bigger problems each year.
• Disciplined. You show up on time, do the work, and don't need reminders.
• Honest. You admit mistakes quickly and move on to fixing them.
• Curious. You ask good questions. You don't pretend to understand things you don't.
• Team-oriented. You can disagree with someone and still work well with them tomorrow.
• High floor, high ceiling. You can be trusted with anything today and you'll be ready for more tomorrow.

Additional InformationWhat We Offer

• $60,000 starting salary, with raises tied directly to demonstrated proficiency. The right person reaches $75–80K within 18–24 months and keeps climbing.
• Direct mentorship from the owners of the company — not a layer of middle management.
• A clear path forward. Successful Communications & Operations Specialists move into project management, procurement, or operations leadership roles within 2–3 years.
• Paid time off
• Paid federal holidays
• Modern tools — Bluebeam, AI software, real systems
• Team-oriented, supportive environment where effort gets seen and rewarded by the people who can act on it

Work Environment

• In-person, Monday–Friday, at our North Salt Lake, UT facility
• Standard business hours with occasional flexibility around bid deadlines
• Office-based with periodic site visits to job sites across the country (occasional travel, fully expensed)

Hiring Process

1. Phone or in-person interview with Cade McClure or one of the principals (30–45 minutes)
2. Working interview or skills assessment — a short exercise to see how you think, write, and handle numbers
3. Final interview with both principals
4. Offer

We move fast for the right candidate. Strong applicants can expect an offer within 1–2 weeks of first contact.

How to Apply

The fastest way: Call (801) 678-7168. Ask for Cade. Tell him you saw the ad and want to set up an interview. People who pick up the phone go to the front of the line.

Text the same number — (801) 678-7168 — if you prefer to text first.

Or email cade@scsmultifamily.com with your resume and a brief note (3–5 sentences) on why you'd be a good fit. We read every word. The note matters more than the resume.

Subject line for email applicants: Communications & Operations Application – [Your Full Name]

• Applicants who cannot follow these instructions will not be considered.