What are the responsibilities and job description for the PHP Support Consultant position at ScrollTab?
Job Responsibilities:
- PHP Development & Support: Provide core application support, code enhancements, and updates for PHP-based applications.
- Website Maintenance: Handle daily website upkeep, performance monitoring, optimization, and bug fixes.
- Platform Administration: Support platform-related activities and basic administrative tasks as guided by the customer team.
- Onsite IT SPOC: Act as the local, physical point of contact to assist and coordinate with our remote, offshore IT infrastructure teams.
- End-User Support: Provide basic troubleshooting for employee laptops, hardware peripherals, and local software issues.
- Infrastructure Assistance: Coordinate local infrastructure/network issue resolution and conduct basic physical checks of the IT closet.
Qualifications:
- PHP Experience: Around 3 years of hands-on experience with PHP development, troubleshooting, and web application maintenance.
- Web Technologies: Good understanding of web environments, HTML, CSS, JavaScript, and basic database management.
- IT/Desktop Support: Basic familiarity with IT hardware, troubleshooting Windows/Mac laptops, and standard office network environments.
- Hybrid Mindset: A strong willingness and enthusiasm to balance software/web application support with physical IT desktop tasks.
- Communication Skills: Excellent interpersonal skills to interface daily with local end-users and collaborate effectively with remote offshore technical teams.