Senior Manager of Research Solutions

Senior Manager of Research Solutions

Screen Engine/ASI  | Valley Village, CA, US

Hybrid, (Los Angeles Hybrid or Fully Remote)

Salary: $80K - $90K

As a Senior Manager of Research Solutions, you will supervise all aspects of your assigned projects within our quantitative project management group. Online projects include, but are not limited to, measuring consumer reaction for upcoming movies, television shows, and digital media programming. We are looking for a leader to take ownership of projects from start to finish and manage 2-3 junior project managers. You will successfully execute this role if you’ve shown the ability to set up, field, and close online research projects while also mentoring junior team members to help strengthen their research and project management knowledge. Please note this position follows a Thursday through Monday work schedule.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage a small team of Research Managers and facilitate their professional development, training, and workload.
• Facilitate coverage of projects needing weekend support, including custom online research studies, test screenings, focus groups, exit polls, advertising surveys, etc.
• Manage high-visibility/priority custom online research studies, particularly quick-turn projects, programming, launching, and closing within ~60 hours.
• Identify design, logic, and data errors when auditing questionnaires, online programs, data tabulations, coded open ends, reports, other data layouts, etc.
• Troubleshoot project concerns, manage escalations from Research Managers and/or client services, problem-solve, and provide solutions.
• Identify opportunities to improve internal processes to expedite deliverables to internal partners and clients.
• Special projects, assignments, and other duties as assigned by supervisor and/or executive team members.
• Thursday through Monday schedule.

Education & Training:

• BA/BS with a strong academic record and analytical background.
• Knowledge of MS Office & Outlook required; Experience with business-related software such as Decipher preferred
• Internet-savvy with an ability to independently problem-solve issues by using online resources.

Previous Experience:  

• Minimum three years of supplier-side market research experience.
• Minimum one year of people management experience.
• Experience with various market research methodologies.
• Experience managing research projects independently from start to finish, including managing tasks, delegating effectively, and adhering to timelines/deadlines; experience managing quick-turn entertainment quantitative research preferred.
• Knowledgeable of research operations concepts such as sampling, survey programming/QA, and data processing.
• Understanding of effective survey design and ability to create questionnaires to meet varying research needs.

Professional Skills: 

• Strong leadership, collaboration, interpersonal, and analytical skills.
• Excellent verbal and written communication skills; advanced proofreading, editing, and writing-for-clarity skills.
• Excellent decision-making, problem-solving, and multi-tasking skills.
• Ability to work independently as well as in a team.
• Ability to determine and shift priorities quickly, as well as adapt to new/evolving processes.

Send resumes to:  researchjobs@screenengineasi.com

Screen Engine/ASI is an equal opportunity employer that provides a drug-free workplace. We comply with ADA regulations as applicable. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.