What are the responsibilities and job description for the Group Sales, Account Executive position at Scranton/Wilkes-Barre RailRiders?
Location: PNC Field — Moosic, PA
Position Type: Full-Time
Anticipated Hiring Timeline: 2027
Position Type: Full-Time
Anticipated Hiring Timeline: 2027
Please note: We are accepting applications for a future opening. This position will not be filled before December 2026. The exact hiring date and start date will be determined in the new year.
About the Position
We are seeking an outgoing, motivated Group Sales Account Executive to help grow group ticket sales and create memorable experiences at PNC Field. This role will build relationships with local businesses, schools, community organizations, and other groups while providing excellent service throughout the sales process.
The ideal candidate enjoys connecting with people, pursuing new business, and working toward sales goals in a fast-paced sports environment.
Key Responsibilities
- Generate new group ticket sales through phone calls, emails, networking, and face-to-face meetings.
- Build and maintain relationships with group leaders, businesses, schools, nonprofits, and community organizations.
- Identify each group’s needs and recommend appropriate ticket packages and hospitality options.
- Manage accounts from the initial conversation through booking, payment, and event follow-up.
- Renew existing group accounts and identify opportunities to expand their involvement.
- Maintain accurate records of sales activity, customer information, and follow-up opportunities in the team’s CRM system.
- Work toward established sales goals and provide regular updates on account activity.
- Coordinate with other departments to ensure group outings run smoothly.
- Support group customers during home games and assist with team events and other duties as needed.
Qualifications
- Strong communication, relationship-building, and customer service skills.
- A proactive approach to finding new business and following up with prospective customers.
- Strong organizational skills and attention to detail.
- Ability to manage multiple accounts and priorities.
- Comfortable making outbound sales calls and working toward measurable goals.
- Ability to work independently and contribute to a team.
- Previous experience in sales, ticketing, customer service, or sports is preferred.
- Availability to work evenings, weekends, and holidays as required by the game and event schedule.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $51,000 - $81,000