What are the responsibilities and job description for the Automotive Business Development Manager - VinSolutions position at Scranton Chevrolet of Norwich?
Automotive BDC Manager - VinSolutions Required
Scranton Chevrolet of Norwich | Norwich, CT
Full-Time | 100% On-Site
Hiring Now | Immediate Interviews | Start ASAP
Put Your Dealership BDC Experience to Work
Do you know your way around VinSolutions, stay on top of customer follow-up, and know how to turn an internet inquiry into a showroom appointment?
Scranton Chevrolet of Norwich is looking for an experienced Automotive Business Development Manager to manage incoming sales leads, connect with customers, and keep opportunities moving.
Previous automotive dealership experience and hands-on VinSolutions experience are required.
Your primary responsibility will be lead management, customer communication, and appointment setting. You’ll also help with occasional dealership photos, short videos, and social media posts as your BDC responsibilities allow.
This position requires working at our Norwich dealership every scheduled workday.
Your Main Focus: Leads, Follow-Up, and Appointments
Respond promptly to incoming internet leads and customer inquiries
Communicate with customers through phone calls, texts, and emails
Use VinSolutions daily to manage leads, complete follow-up tasks, and document conversations
Ask useful questions to understand customers’ vehicle needs and purchase timelines
Schedule showroom appointments and confirm upcoming visits
Reconnect with customers who missed appointments or are still considering a purchase
Maintain consistent follow-up with active prospects and previous inquiries
Coordinate with sales consultants and management to provide a smooth customer hand-off
Keep customer records, appointment details, and lead statuses accurate
Work toward goals for response time, customer contact, appointments set, and appointments shown
We’re looking for someone who understands that successful follow-up takes persistence, organization, and a helpful approach.
Additional Responsibility: Support Our Social Media
When lead coverage and follow-up are handled, you’ll help capture everyday dealership activity and share it online. This may include:
Taking vehicle photos and quick walk around videos
Capturing customer delivery moments with permission
Sharing dealership promotions and employee highlights
Writing simple captions and posting approved content
Making basic video edits using a phone or easy-to-use editing tools
Comfort creating simple social content is helpful. Advanced video production skills and a professional portfolio are not required.
Required Qualifications
Previous automotive dealership experience
Hands-on experience using VinSolutions for customer and lead management
Experience in dealership BDC, internet sales, or a sales role involving consistent CRM follow-up and appointment setting
Confidence making outbound calls and handling incoming customer inquiries
Strong phone, text, and email communication skills
Ability to manage multiple leads without losing track of next steps
Dependability, attention to detail, and consistent follow-through
Willingness and ability to work full-time, on-site in Norwich, CT
Additional Skills We Value
Call center or high-volume customer contact experience
Chevrolet Or Other General Motors Dealership Experience
Fluency in Spanish and/or Chinese, including Mandarin or Cantonese—a huge plus
Experience taking vehicle photos or creating basic social media posts
A track record of generating appointments that turn into showroom visits
A Local Team With a Long Family History
Scranton Chevrolet of Norwich is part of the Scranton family of dealerships, alongside Scranton Motors in Vernon. The family’s Connecticut automotive legacy dates to 1952 and continues under its third generation of leadership.
You’ll work directly with our Norwich sales team and management, helping customers take the next step while building your career within an established dealership organization.
What We Offer
Competitive compensation
Medical, dental, and vision insurance
401(k)
Paid time off
Employee discounts
Training on dealership-specific processes
Ongoing coaching and opportunities for career growth
Interview Now. Start ASAP.
Please submit your résumé highlighting your dealership experience, VinSolutions experience, and BDC or internet sales responsibilities.
We are available to interview immediately and ready for the right candidate to start ASAP.
Apply today to join Scranton Chevrolet of Norwich.
Scranton Chevrolet of Norwich | Norwich, CT
Full-Time | 100% On-Site
Hiring Now | Immediate Interviews | Start ASAP
Put Your Dealership BDC Experience to Work
Do you know your way around VinSolutions, stay on top of customer follow-up, and know how to turn an internet inquiry into a showroom appointment?
Scranton Chevrolet of Norwich is looking for an experienced Automotive Business Development Manager to manage incoming sales leads, connect with customers, and keep opportunities moving.
Previous automotive dealership experience and hands-on VinSolutions experience are required.
Your primary responsibility will be lead management, customer communication, and appointment setting. You’ll also help with occasional dealership photos, short videos, and social media posts as your BDC responsibilities allow.
This position requires working at our Norwich dealership every scheduled workday.
Your Main Focus: Leads, Follow-Up, and Appointments
Respond promptly to incoming internet leads and customer inquiries
Communicate with customers through phone calls, texts, and emails
Use VinSolutions daily to manage leads, complete follow-up tasks, and document conversations
Ask useful questions to understand customers’ vehicle needs and purchase timelines
Schedule showroom appointments and confirm upcoming visits
Reconnect with customers who missed appointments or are still considering a purchase
Maintain consistent follow-up with active prospects and previous inquiries
Coordinate with sales consultants and management to provide a smooth customer hand-off
Keep customer records, appointment details, and lead statuses accurate
Work toward goals for response time, customer contact, appointments set, and appointments shown
We’re looking for someone who understands that successful follow-up takes persistence, organization, and a helpful approach.
Additional Responsibility: Support Our Social Media
When lead coverage and follow-up are handled, you’ll help capture everyday dealership activity and share it online. This may include:
Taking vehicle photos and quick walk around videos
Capturing customer delivery moments with permission
Sharing dealership promotions and employee highlights
Writing simple captions and posting approved content
Making basic video edits using a phone or easy-to-use editing tools
Comfort creating simple social content is helpful. Advanced video production skills and a professional portfolio are not required.
Required Qualifications
Previous automotive dealership experience
Hands-on experience using VinSolutions for customer and lead management
Experience in dealership BDC, internet sales, or a sales role involving consistent CRM follow-up and appointment setting
Confidence making outbound calls and handling incoming customer inquiries
Strong phone, text, and email communication skills
Ability to manage multiple leads without losing track of next steps
Dependability, attention to detail, and consistent follow-through
Willingness and ability to work full-time, on-site in Norwich, CT
Additional Skills We Value
Call center or high-volume customer contact experience
Chevrolet Or Other General Motors Dealership Experience
Fluency in Spanish and/or Chinese, including Mandarin or Cantonese—a huge plus
Experience taking vehicle photos or creating basic social media posts
A track record of generating appointments that turn into showroom visits
A Local Team With a Long Family History
Scranton Chevrolet of Norwich is part of the Scranton family of dealerships, alongside Scranton Motors in Vernon. The family’s Connecticut automotive legacy dates to 1952 and continues under its third generation of leadership.
You’ll work directly with our Norwich sales team and management, helping customers take the next step while building your career within an established dealership organization.
What We Offer
Competitive compensation
Medical, dental, and vision insurance
401(k)
Paid time off
Employee discounts
Training on dealership-specific processes
Ongoing coaching and opportunities for career growth
Interview Now. Start ASAP.
Please submit your résumé highlighting your dealership experience, VinSolutions experience, and BDC or internet sales responsibilities.
We are available to interview immediately and ready for the right candidate to start ASAP.
Apply today to join Scranton Chevrolet of Norwich.
Salary : $60,000 - $100,000