What are the responsibilities and job description for the Electronic Monitoring Agent- Monterey, CA position at SCRAM Systems?
Job Description
POSITION IS ON-SITE IN Monterey, CA
BONUS OPPORTUNITES
Job Summary
As our Electronic Monitoring Agent, your mission is to ensure the accurate, timely, and ethical monitoring of individuals, fostering program compliance and contributing to the overall success of SCRAM of California's electronic monitoring initiatives.
Duties/Responsibilities
Experience and Skills
POSITION IS ON-SITE IN Monterey, CA
BONUS OPPORTUNITES
Job Summary
As our Electronic Monitoring Agent, your mission is to ensure the accurate, timely, and ethical monitoring of individuals, fostering program compliance and contributing to the overall success of SCRAM of California's electronic monitoring initiatives.
Duties/Responsibilities
- Conducting intakes, including screenings and assessments
- Managing all new referrals, including scheduling and managing all enrollments and installations
- Install, remove, and conduct routine maintenance and cleaning of our equipment.
- Manage daily alerts.
- Conduct other related services such as home detention monitoring and drug testing.
- Continuous monitoring and surveillance.
- Timely and accurate reporting.
- Communication and collaboration with team.
- Technical troubleshooting and maintenance.
- Feedback and improvement contributions.
- Travel under 15% is required
Experience and Skills
- Technical Proficiency in electronic monitoring systems and GPS technology.
- Attention to Detail and Analytical Skills for accurate data interpretation.
- Strong Communication Skills for effective collaboration.
- Reliability and Integrity in handling sensitive information.
- Empathy and Cultural Sensitivity in interactions.
- Patience and Resilience in handling challenging situations.
- Bachelor’s degree preferred
- Knowledge of Criminal Justice preferred
- Bilingual- Spanish verbal and written communication preferred
- Customer Service
- Sitting: Over 70%
- Standing: 41% to 70%
- Walking: 41% to 70%
- Kneel: 41% to 70%
- Lift/Carry: Under 15 % and 5-25 lbs
- Fine Motor Movements: 41% to 70%
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.