What are the responsibilities and job description for the Accounts Receivable Billing Specialist position at SCRAM Systems?
Job Description
Job Summary:
The Accounts Receivable Billing Specialist is responsible for assisting with customer billing and some collection activities while maintaining positive customer relationships.
Duties/Responsibilities
Experience and Skills
Job Summary:
The Accounts Receivable Billing Specialist is responsible for assisting with customer billing and some collection activities while maintaining positive customer relationships.
Duties/Responsibilities
- Assist with invoicing activities for multiple companies.
- Review, process, and resolve credit memos and pricing correction requests in a timely and accurate manner.
- Process customer credit card payments securely over the phone.
- Assist with processing and posting cash receipts.
- Set up new customers in the system, including ship-to and bill-to information, sales tax configuration, and related documentation.
- Develop and maintain strong working relationships with customers and Accounts Payable departments including responding to requests for invoices, statements, and account information.
- Research and resolve billing discrepancies and payment disputes to reduce delinquencies while maintaining a high level of customer satisfaction.
- Collaborate with internal Sales teams to address customer concerns and support positive customer relationships.
- Support contract reporting requirements for federal and state contracts.
- Perform limited collections activities as required.
- Complete other duties and special projects as assigned.
Experience and Skills
- Strong knowledge of Accounts Receivable processes, including customer billing and collections.
- Highly organized with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Excellent research, analytical, and problem-solving skills.
- Effective interpersonal and communication skills, with the ability to interact professionally and diplomatically with internal teams and external customers.
- Detail-oriented with sound judgment and a high level of accuracy.
- College coursework in Accounting/Finance preferred, or equivalent experience
- Two years Accounts Receivable and collections experience, including Business to Business (B2B)
- Accounts Receivable Billing Experience
- Advanced Excel and Word Skills
- JD Edwards experience a plus
- Sitting: %
- Standing: %
- Walking: %
- Reaching: %
- Push/Pull: %
- Kneel: %
- Squat: %
- Bend at Waist: %
- Twist at Waist: %
- Forceful Gripping: %
- Lift/Carry: % and lbs
- Fine Motor Movements: %
- Working in tight spaces: %
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.