What are the responsibilities and job description for the Supervisor, Food Services position at Scouting America?
The Supervisor, Food Services oversees daily food preparation and distribution operations supporting the commissary, base camp tented housing, and backcountry staff camps. Reporting to the Manager of Food Services and Logistics, this role supports and assists the Food Service Director by providing hands-on leadership, coordination, and coaching across food service operations. The Supervisor plays a key role in supporting large-scale seasonal programs by ensuring safe food handling practices, effective communication, and efficient use of staff and resources while working alongside Philmont full-time staff to deliver wilderness experiences that last a lifetime.
- Supports and assists in supervising food service operations serving staff, volunteers, and youth participating in onsite programs.
- Provides day-to-day leadership and coaching to a large seasonal workforce, including over 100 seasonal staff during the summer season, approximately 12 year-round seasonal staff, and 4 full-time staff.
- Assists with menu execution, grocery ordering, receiving, inventory control, and distribution for commissary, base camp kitchens and dining halls (e.g., CHQ, PTC), .
- Communicates meal counts, special requests, dietary needs, and event requirements across multiple kitchens, dining halls, and warehouse operations.
- Ensures proper food handling, storage, and sanitation practices in compliance with health codes and food safety standards.
- Serves as a liaison between kitchens, dining halls, and the warehouse to ensure efficient coordination and use of food and supplies.
- Provides daily supervision of food service and warehouse staff to ensure tasks are completed safely, efficiently, and on schedule.
- Trains and supports staff on food handling procedures, sanitation standards, equipment use, and workplace safety requirements.
- Supports planning and execution of food service for conferences, organizational events, and special functions.
- Assists with coordination of warehouse operations, including packing, staging, inventory tracking, and distribution of food and supplies.
- Monitors equipment condition and facility cleanliness and reports maintenance or repair needs as necessary.
- Helps oversee workflow for regular and seasonal staff, including ensuring required certifications such as food safety training, forklift operation, and driver training when applicable.
- Performs other job-related duties as assigned.
- Knowledge of: Food preparation techniques, menu execution, and large-scale food service operations; Food safety regulations, sanitation procedures, and proper storage standards; Inventory management practices, including receiving, rotation, and cost awareness; Supervising and supporting staff in a seasonal work environment; Coordination across multiple operational areas and departments.
- Skill in: Clearly communicating with staff, supervisors, and support departments; Identifying and resolving operational issues related to food service, inventory, or workflow; Organizing daily tasks, maintaining records, and meeting service deadlines; Coaching, supporting, and motivating a diverse workforce; Building positive working relationships and fostering teamwork; Supporting cost control and efficient use of food and supplies.
- Ability to: Ensure food safety and consistently follow established recipes, procedures, and standards; Prioritize tasks and adapt in a fast-paced, high-volume environment; Work on feet for extended periods and perform physically demanding tasks, including lifting and carrying supplies.
High School Diploma or GED equivalency.
- Minimum of 3 years of experience in food services, including supervisory responsibilities, in settings such as restaurants, catering companies, or other large food service operations.
- Relevant work experience demonstrating proficiency in food service supervision may substitute for formal education requirements.
- Experience working in large-scale, seasonal, or institutional food service environments preferred.
- Must pass a criminal history background check.
Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.
Scouting America is an equal-opportunity employer. Benefits include major medical, prescription coverage, dental, vision, life insurance, short and long-term disability, accidental death, and a Match Savings plan. We also offer a generous PTO policy and Scouting America holiday observances.
Since 1910, Scouting America has encouraged personal growth by teaching youth how to set goals and achieve them with determination. Scouting America promotes a culture where youth, volunteers, and employees feel a sense of belonging-where every person feels respected and valued. We welcome families of all backgrounds to help prepare young people to serve as successful members and leaders of our nation’s diverse communities. Join us and help us mold the future leaders of America!
Benefits:
Health Insurance, Vacation & Paid Time Off, Retirement PlanSalary : $40,548 - $72,623