What are the responsibilities and job description for the Tree and Shrub Department Manager position at Scottsdale Farms Garden Center?
Company Description Scottsdale Farms Garden Center is a family-owned garden center, nursery, and working farm that has served the North Atlanta area for over 20 years. Located on 65 acres in Milton, GA, the business grew from Christmas tree lots started in 1982 to a full garden center, landscape operation, and café. The timber-frame barn at the heart of the property was custom-designed with a focus on simplicity and inviting proportions, reflecting the owners’ hands-on approach. Scottsdale Farms is committed to offering quality products and services at fair prices, creating a welcoming shopping experience, and treating customers and team members with respect.
Role Description The Tree and Shrub Department Manager is a full-time, hybrid role based in Alpharetta, GA, with some flexibility for work from home on administrative tasks. This role oversees the daily operations of the tree and shrub department, including ordering and receiving plant inventory, ensuring proper plant care, and maintaining attractive and well-organized displays. The manager will lead and schedule department staff, train team members on product knowledge and customer service, and support customers by providing expert guidance on plant selection, care, and landscape design basics. Responsibilities also include monitoring sales performance, managing pricing and promotions in coordination with leadership, maintaining safety and cleanliness standards, and collaborating with other departments to support seasonal events and peak business periods.
Qualifications
- Strong knowledge of trees, shrubs, and general horticulture, including plant identification, care, and problem diagnosis.
- Experience in retail or garden center operations, including inventory management, merchandising, and basic sales reporting.
- Leadership and team management skills, with experience in scheduling, training, and performance feedback for front-line staff.
- Customer service and communication skills, with the ability to guide customers, answer questions clearly, and resolve issues professionally.
- Physical ability to work outdoors in varying weather, lift and move plants and materials, and stand or walk for extended periods.
- Comfort with basic computer tools for ordering, inventory tracking, email, and communication (e.g., POS systems and office software).
- Organizational skills and attention to detail for maintaining plant health, clean work areas, and accurate records.
- Prior experience in a nursery, landscaping, or related field is preferred; relevant certifications or coursework in horticulture are a plus.