What are the responsibilities and job description for the Ambulatory Care Program Coordinator position at Scottish Rite for Children?
Our patients are our number one priority! We're committed to giving children back their childhood!
Job Posting Title:
Ambulatory Care Program Coordinator
Location:
Dallas - Hospital
Additional Posting Details:
Monday - Friday
8:00 a.m. - 4:30 p.m.
Job Description:
Duties/Responsibilities
Job Posting Title:
Ambulatory Care Program Coordinator
Location:
Dallas - Hospital
Additional Posting Details:
Monday - Friday
8:00 a.m. - 4:30 p.m.
Job Description:
Duties/Responsibilities
- Coordinates the design, build, modification, and maintenance of provider scheduling templates in Epic system
- Ensures scheduling templates comply with organizational standards, provider contracts, clinic workflows, and Epic system best practices
- Manages template changes related to provider onboarding, departures, schedule adjustments, leave coverage, and clinical programs/initiatives
- Monitors template accuracy and proactively identifies gaps affecting access, utilization, or patient flow
- May assist with design, maintenance, and optimization of scheduling decision trees in Epic system
- Maintains, monitors, and adjusts space-allocation assignments for clinics in room scheduling system
- Provides administrative and department support to designated leader(s), including calendar management and prioritization of competing schedule demands
- May prepare meeting agendas, presentations, and support materials for designated leader(s)
- May support special projects, initiatives, and ad hoc requests as assigned by leadership
- May assist with maintenance and approval of payroll and PTO as assigned by leadership
- Abides by organizational and HIPAA guidelines and privacy practices
- Supports and promotes hospital and departmental performance improvement goals
- Ensures quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations
- Supports departmental initiatives and change efforts
- Practices financial and resource stewardship
- Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization’s core values
- Maintains confidentiality and exercises discretion when handling sensitive information
- Additional duties as assigned
- High school diploma or equivalent required
- Bachelor’s degree preferred
- Minimum 2-years’ experience in medical office or healthcare setting required
- Experience with Microsoft Office required
- Management of provider templates in Epic preferred
- Experience with scheduling decision trees in Epic preferred
- Strong written and verbal communication skills required
- Strong organizational and interpersonal skills required
- Working Conditions: Inside
- Working Position: Sitting, Standing, and Walking
- Physical Demands: Light
- Physical Requirements: Repetitive Movements, Lifting/Carrying, Pushing/Pulling, & Stooping/Kneeling/Bending
- Lifting or carrying 11 - 24 lbs.
- Sensory/Communicative activities essential to the performance of this position: Hearing, Seeing, and Speaking
- This position will be exposed to Inside Environments