What are the responsibilities and job description for the Customer Service Representative - Shelby, MS position at Scott Petroleum, Inc.?
Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences.
Job Description
Scott Petroleum Corporation is seeking a Customer Service Representative to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment.
Key Responsibilities:
Orders and Customer Service:
- Handling customer orders by phone and in person
- Dispatch delivery orders to drivers
- Maintaining daily and monthly inventory totals
- Greet and assist customers in a friendly and courteous manner
- Provide information about products
- Handle customer inquiries, complaints, and requests professionally and efficiently
Safety and Compliance:
- Follow safety guidelines and protocols to ensure a safe working environment
- Adhere to company policies and procedures, including those related to cash handling and store security
Qualifications:
- High school diploma or equivalent preferred.
- Friendly and approachable demeanor with excellent communication skills.
- Ability to work independently and as part of a team.
- Basic computer skills for operating cash registers and recording transactions.
Position and Benefits:
- Competitive hourly wage.
- On-the-job training to develop valuable customer service skills.
Together, we drive progress and reliability.
It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.